Michael Brown
Streator
Summary
Results-driven Machine Operator with extensive experience at Stertil ALM, skilled in precision measurement and machine operation. Proven ability to enhance workflow efficiency and ensure workplace safety. Recognized for attention to detail and problem-solving skills, consistently delivering high-quality components while collaborating effectively with team members.
Overview
11
11
years of professional experience
Work History
CNC Laser Operator
Stertil ALM
Streator, IL
06.2021 - Current
- Operated CNC laser cutting machines to produce precision components.
- Conducted routine maintenance on equipment to ensure optimal performance.
Saw Operator
Stertil ALM
Streator, IL
06.2021 - Current
- Operated saw machinery to cut materials accurately and efficiently.
- Conducted routine maintenance on saw equipment to ensure optimal performance.
- Monitored production processes for quality control and adherence to specifications.
- Collaborated with team members to improve workflow and reduce downtime.
CNC Machine Operator
Stertil ALM
Streator, IL
06.2021 - Current
- Operated CNC machinery to produce high-quality components according to specifications.
- Interpreted technical drawings and blueprints to ensure precise machining processes.
- Conducted routine maintenance on CNC equipment to maintain optimal performance.
- Monitored production output and adjusted machines for efficiency and accuracy.
Brake Press Operator
Stertil ALM
Streator, IL
06.2021 - Current
- Operated brake press machinery to fabricate precision metal components.
- Assisted in training new operators on machine operation and safety protocols.
- Maintained a clean and organized work area in accordance with safety regulations.
Forklift Operator
JC Whitney
La Salle, IL
02.2020 - 04.2021
- Operated forklifts to move materials safely within warehouse environment.
- Conducted routine inspections and maintenance on forklift equipment to ensure optimal performance.
- Assisted in inventory management by accurately tracking stock levels using warehouse management system.
Outbound Sales Call Center Agent
Results Companies
Streator, IL
02.2019 - 03.2020
- Initiated outbound calls to potential customers, promoting products and services effectively.
- Managed customer inquiries, providing accurate information and resolving concerns promptly.
- Documented call interactions in CRM system to ensure accurate record-keeping and follow-up.
Call Center Representative
Teleperformance USA
Streator, IL
07.2015 - 09.2019
- Managed high volume inbound calls, addressing customer inquiries and resolving issues effectively.
- Utilized CRM software to document interactions and track customer feedback for service improvement.
- Trained new representatives on company policies and best practices for customer engagement.
Education
High School Diploma -
Streator High School
Streator, IL2010
Skills
- Workplace safety
- Computer skills
- Machine setup
- Precision measurement
- Machine operation
- Laser adjustment
- Blueprint review
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
Timeline
CNC Laser Operator
Stertil ALM
06.2021 - Current
Saw Operator
Stertil ALM
06.2021 - Current
CNC Machine Operator
Stertil ALM
06.2021 - Current
Brake Press Operator
Stertil ALM
06.2021 - Current
Forklift Operator
JC Whitney
02.2020 - 04.2021
Outbound Sales Call Center Agent
Results Companies
02.2019 - 03.2020
Call Center Representative
Teleperformance USA
07.2015 - 09.2019
High School Diploma -
Streator High School