Michael Ankapong
Collinsville
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
6
6
years of professional experience
Work History
Cleaning Supervisor
Arcus Facility Management
11.2023 - 05.2024
- Assigning housekeeping tasks, overseeing staff on a daily basis, inspecting rooms and common areas, solving operational problems and making decisions, handling complaints and feedback from clients, ordering cleaning supplies
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Estate Officer
Ghana TVET Service Ashanti Region
11.2022 - 09.2023
- Preparing asset register to keep records of TVET properties, maintaining existing TVET facilities, ensuring environmental compliance of TVET schools, monitoring and evaluating ongoing TVET projects, preparing annual regional estate report
Library Assistant
Obuasi Municipal Library
10.2021 - 06.2022
- Assisting patrons in finding materials, answering questions, providing individualized advice, checking out books, processing interlibrary loans, issuing library cards, sorting and reshelving books and other materials, promoting library materials and services
Registration Officer
National Service Scheme
09.2020 - 01.2021
- Organizing seminars for prospective national service personnel, assisting in statistical analysis of data, assisting in biometric registration of prospective national service personnel, monitoring monthly evaluation of service personnel
Customer Service Officer
Kofi Badu Agrochemicals
09.2018 - 12.2018
- Managing large amounts of incoming phone calls, generating sales leads, meeting sales targets and call handling quotas, building sustainable relationships and trust with customer accounts, providing accurate, valid, and complete information, customizing individual customer journeys
Assistant Environmental Officer
Adansi North District Assembly (Internship)
06.2018 - 08.2018
- Ensuring day-to-day inspection of expired items at markets and stores, assisting in health screening for food vendors, monitoring environmental health sensitization for market men and women
Education
Southern Illinois University Edwardsville
Edwardsville, IllinoisUniversity of Education, Winneba
Winneba, Central RegionSkills
- Microsoft Word
- PowerPoint
- Excel
- Schedule Management
- Client Relations
- Waste Management
- Cleaning practices
- Employee evaluations
- Customer Service
- Health and safety compliance
Accomplishments
- Supervised team of ten staff members.
- Student leader of the decade
- GETFund Educational Scholar
Activities
- GETFund Scholar (01/2022)
- Deputy Chairman, Programs and Projects (07/2021 - 07/2022)
- Member, National Executive Council (07/2020 - 06/2021)
- Member, National Constitution Review Committee
- President, Adansi North District (11/2019 - 11/2020)
- President, Amaniampong Hall, University of Education, Winneba (05/2017 - 05/2018)
- Vice President, Ashanti Region, National Service Personnel Association of Ghana
- Executive Committee Member, Student Representative Council, University of Education, Winneba
- Head of Family, Asante Student Union, University of Education, Winneba
- Gender Association Founding Secretary, University of Education, Winneba
- Assistant Youth Leader, Obuasi ElShaddai Youth Ministry, The Church of Pentecost
- Member, Students Representative Council, Osei Kyeretwie Senior High School (11/2010 - 05/2013)
Coursework
- Physical Chemistry
- Environmental Sanitation
- Water Quality and Analysis
- Environmental Impact Assessment
- Solid Waste Management
- Water Demand Supply and Distribution
- Water Treatment Processes
- Wastewater Treatment and Disposal
- Construction Technology of Sanitary Facilities
Academicexperience
- Water poverty and household water safety and management practices in Peri urban areas in Ghana, This research was aimed at assessing the biological and physiochemical risk associated with drinking water at Beposo in the Sekyere central district of Ghana.
- Assessment and removal of arsenic from groundwater using iron impregnated granular activated carbon and its encapsulation, This research seeks to identify the groundwater sources in Sanso community in the Obuasi municipality that is contaminated with arsenic, treat the arsenic pollution using iron impregnated granular activated carbon, and encapsulate the spent activated carbon after used. This paper is under review for publication.
Community Service
- Government of Ghana National Tree Planting Campaign (2021)
- Member, Church of Pentecost Environmental Sanitation Campaign
Timeline
Cleaning Supervisor
Arcus Facility Management
11.2023 - 05.2024
Estate Officer
Ghana TVET Service Ashanti Region
11.2022 - 09.2023
Library Assistant
Obuasi Municipal Library
10.2021 - 06.2022
Registration Officer
National Service Scheme
09.2020 - 01.2021
Customer Service Officer
Kofi Badu Agrochemicals
09.2018 - 12.2018
Assistant Environmental Officer
Adansi North District Assembly (Internship)
06.2018 - 08.2018
Southern Illinois University Edwardsville
University of Education, Winneba
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