Michael Almore
Chicago
Summary
Skilled and reliable technician with over 4 years of engaging experience providing clients quality service and maintenance support. Eager for knowledge and utilizing the most of this career path, the satisfaction of solving a problem with ingenuity and my hands is very rewarding.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Four Seasons Heating and Cooling
Chicago
12.2019 - 01.2024
- Conducted over 600 maintenance and service calls on a wide range of HVAC equipment, both residential and commercial, in the city of Chicago, throughout Illinois, and Indiana. Assisted installers and other technicians when called or necessary, and also dispatched to ensure quality work and proper safety procedures from co-workers.
- Executed routine inspections, troubleshooting multiple systems simultaneously that cover most manufacturing companies, and ensuring optimal performance on new units to those older than 30 years.
- Collaborated with customers to understand their needs, gave in-depth reasons for necessary repairs, and provided recommendations for upgrades or preventative solutions.
- Managed accurate service records and documentation, including work orders, invoices, contracts, and payments; kept responsibility for company property such as vehicles, devices, and truck stock equipment.
Expeditor
Pompei Restaurant
Chicago
04.2017 - 11.2019
- Rotated multiple positions simultaneously in food preparation, expediting orders, working the register, answering phones, restocking, and helping where required in a fast-paced environment; cultivated training expertise by instructing new employees on proper protocols, and offering guidance to foster a cohesive team.
- Received outstanding customer service and ratings for exceeding expectations against time constraints and pressure to deliver, regardless of being short-staffed.
Education
HVAC Technician Training -
ETI School of Skilled Trades
09.2020
Skills
- Identifying issues
- Diagnose systems
- Understanding blueprints and diagrams
- Adaptability
- Time management
- Negotiating optional repairs
- Effective communication
- Bilingual (English and Spanish)
- Customer service
- Technologically proficient
- Well-versed driver
- Following safety protocols
- Teamwork and collaboration
Certification
- EPA 608 Certification (Universal)
- GWP/ A2L Certification
Timeline
Maintenance Technician
Four Seasons Heating and Cooling
12.2019 - 01.2024
Expeditor
Pompei Restaurant
04.2017 - 11.2019
HVAC Technician Training -
ETI School of Skilled Trades
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