Micah Smith
Lansing
Summary
Driven and flexible professional possessing excellent communication, problem-solving, and customer service abilities. Skilled in healthcare support, retail, and fulfillment operations, with a demonstrated capacity to perform effectively both independently and within team settings. A fast learner committed to fostering organizational growth while consistently enhancing professional skills.
Overview
4
4
years of professional experience
Work History
Patient Transporter
Advocate Aurora Health
10.2023 - Current
- Safely and efficiently transport patients throughout hospital departments.
- Provide patient assistance with care, mobility, and comfort during transitions.
- Deliver high-quality service while maintaining a professional and compassionate demeanor.
Paint Maker | Sales Associate | Stocker
Menards
01.2023 - 10.2023
- Provided exceptional customer service by addressing concerns and offering tailored solutions.
- Assisted customers with detailed product information to ensure satisfaction.
- Trained and supported new team members in paint-making techniques and safety procedures.
- Managed stocking and sales floor responsibilities to maintain a clean and organized environment.
Fulfillment Team Member
Target
12.2021 - 12.2022
- Processed and fulfilled online and phone orders with accuracy and efficiency.
- Delivered purchases directly to customers via drive-up, home, or work orders.
- Addressed customer needs and requests to enhance overall satisfaction.
- Maintained attention to detail while working in a fast-paced retail environment.
Education
High School Diploma -
Thornton Fractional South High School
Lansing, IL05.2023
Skills
- Customer Service & Sales Support
- Order Fulfillment & Inventory Management
- Problem-Solving & Critical Thinking
- Customer service
- Patient transport
- Healthcare systems
- Equipment transportation
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Adaptability and flexibility
Awards
National Honor Society (2021), Girls Club Member (2021), Girls Basketball Team (2020)
Timeline
Patient Transporter
Advocate Aurora Health
10.2023 - Current
Paint Maker | Sales Associate | Stocker
Menards
01.2023 - 10.2023
Fulfillment Team Member
Target
12.2021 - 12.2022
High School Diploma -
Thornton Fractional South High School
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