MIAYATHA THOMAS
Chicago,IL
Summary
- Dedicated
- Reliable individual that works well with customers and clients
- Four years of experience in the Customer Service industry
- Dependable
- Ability to multitask
- Flexible employee who is excellent team player
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Assistant
Help at Home
Chicago, Illinois
08.2018 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Station Attendant
ASG Staffing
Chicago, Illinois
03.2018 - 11.2018
- Maintained strong relationships with vendors to ensure consistent supply of products for the station.
- Provided support during emergencies, assisting in evacuations and contacting relevant authorities when necessary.
- Assisted customers with their inquiries and concerns, resolving issues promptly.
- Completed daily paperwork efficiently, ensuring all relevant information was recorded for management review.
Barista/ Customer Service
SSP America
Chicago, Illinois
04.2017 - 03.2018
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Cashier / Customer Service
Mariano's
Chicago, Illinois
01.2016 - 08.2016
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service
Prospect Airport Services
Chicago, Illinois
06.2015 - 12.2015
- Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
- Managed access control systems to ensure only authorized personnel could enter restricted areas of the airport.
- Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.
Intern
WVON Radio Station
Chicago, Illinois
01.2014 - 05.2014
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Wilberforce University
08.2017
High School Diploma -
Dusable Leadership Academy Betty Shabazz
Chicago 06.2016
Daniel Hale Williams
06.2012
Skills
- Customer Service
- Cashier
- Computer Skills
- Answering Phones
- Patrolling
- Time management
- Multitasking and organization
- Strong work ethic
- Dedicated team player
- Detail-oriented mindset
- Complex Problem-solving
- Strong communication skills
Certification
- Efoodhandlers Basic Food Safety Course
- Basic Training under Section 25-20 for a Security Contractor Agency
- PERC Card
Timeline
Personal Assistant
Help at Home
08.2018 - Current
Station Attendant
ASG Staffing
03.2018 - 11.2018
Barista/ Customer Service
SSP America
04.2017 - 03.2018
Cashier / Customer Service
Mariano's
01.2016 - 08.2016
Customer Service
Prospect Airport Services
06.2015 - 12.2015
Intern
WVON Radio Station
01.2014 - 05.2014
Daniel Hale Williams
Wilberforce University
High School Diploma -
Dusable Leadership Academy Betty Shabazz