Mia Rivera
Burbank
Summary
Compassionate professional with an Associate of Science degree and experience as a certified trainer. Skilled in conveying complex information and fostering strong relationships. Ready to leverage expertise in Anatomy, Physiology, and patient education in Diagnostic Medical Sonography, delivering high-quality imaging care.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Certified Trainer
Chipotle
Chicago
02.2023 - Current
- Facilitated engaging training sessions on food safety and customer service skills, enhancing trainee knowledge and confidence.
- Employed role-playing, lectures, and simulations to deliver information through diverse instructional techniques and formats, catering to varied learning styles.
- Monitored training progress, providing actionable feedback to elevate employee skills and performance.
- Clarified training objectives to enhance trainee understanding.
- Assisted team members in mastering operational procedures and menu knowledge.
Team Member
Target
Chicago
11.2025 - 01.2026
- Assisted customers with product selection and inquiries in a fast-paced retail environment.
- Maintained store organization and cleanliness to enhance customer shopping experience.
- Collaborated with team members to restock shelves and ensure product availability.
- Engaged with customers to provide a welcoming atmosphere and address concerns appropriately.
- Operated cash registers to process payments from customers.
Ticket Seller
Wintrust Sports Complex
Chicago
10.2022 - 12.2023
- Managed ticket sales for various events at a busy sports complex.
- Assisted customers with ticket purchases and inquiries at the service desk.
- Processed payments using point-of-sale systems efficiently and accurately.
- Maintained accurate records of ticket inventory and sales transactions daily.
- Provided exceptional customer service to enhance guest satisfaction and engagement.
- Operated arcade machines and ensured proper functioning for customer enjoyment.
- Maintained cleanliness and organization of game area for optimal experience.
Education
Associate of Science - Diagnostic Medical Sonography
Moraine Valley Community College
Palos Hills, IL 05.2023 - 12.2025
Saint Laurence High School
burbank, ilSkills
- Customer service
- Employee training
- CPR Certified
- Adaptability in fast paced environments
- Strong Communication Skills
- Thoughtful and Attentive
- Training coordination
- Hospitality services
Affiliations
- Maintain my health in the gym
- Keep family and friends close
Timeline
Team Member
Target
11.2025 - 01.2026
Associate of Science - Diagnostic Medical Sonography
Moraine Valley Community College
05.2023 - 12.2025
Certified Trainer
Chipotle
02.2023 - Current
Ticket Seller
Wintrust Sports Complex
10.2022 - 12.2023
Saint Laurence High School