Mia Raffin
Chicago
Summary
Dynamic and organized professional with proven customer service expertise at past jobs. Skilled in data entry and effective communication, I excel in optimizing workflows and enhancing client experiences. Recognized for multitasking abilities and maintaining a positive atmosphere, I consistently ensure smooth operations and client satisfaction. Developed outstanding communication and organizational skills in a fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into a new field where these transferable skills can contribute to team success and overall efficiency.
Overview
3
3
years of professional experience
Work History
Receptionist
Venezia Nail Spa
Park Ridge, IL
03.2025 - Current
- Managed front desk operations, ensuring smooth guest check-ins and appointments.
- Provided exceptional customer service by addressing client inquiries and concerns promptly.
- Coordinated scheduling for technicians, optimizing workflow and minimizing downtime.
- Maintained cleanliness and organization of reception area, enhancing overall client experience.
- Assisted in inventory management, tracking supplies to ensure adequate stock levels.
- Utilized booking software to efficiently manage appointments and client records.
- Trained new staff on front desk procedures and customer interaction protocols.
Babysitter
Michelle Murphy
Park Ridge, IL
05.2023 - Current
- Supervised children's activities, ensuring safety and engagement during playtime.
- Prepared nutritious meals and snacks tailored to individual dietary needs.
- Established daily routines to promote structure and stability for children.
- Communicated effectively with parents regarding children's progress and behavior.
- Managed multiple children simultaneously, demonstrating strong multitasking abilities.
- Developed positive relationships with children, fostering a supportive environment.
Concessions Worker and Usher
Pickwick Theatre
Park Ridge, IL
08.2023 - 12.2024
- Prepared and served food and beverages to customers efficiently.
- Maintained the cleanliness of concession areas to ensure compliance with health standards.
- Assisted in inventory management by restocking supplies as needed.
- Operated point-of-sale systems for accurate transaction processing.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
Education
High School Diploma -
William Howard Taft High School
Chicago, IL06-2025
No Degree - Criminal Justice
Illinois State University
Normal, Illinois, IL05-2029
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Multitasking and prioritization
Timeline
Receptionist
Venezia Nail Spa
03.2025 - Current
Concessions Worker and Usher
Pickwick Theatre
08.2023 - 12.2024
Babysitter
Michelle Murphy
05.2023 - Current
High School Diploma -
William Howard Taft High School
No Degree - Criminal Justice
Illinois State University