Mia Martinez
Berwyn
Summary
Dedicated student pursuing nursing school with a strong commitment to helping others. Experience as a crew chief at Portillo's demonstrates leadership and teamwork skills. Proven ability to balance work and academic responsibilities effectively. Passion for healthcare drives continuous personal and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Chief
Portillo's Restaurant Group
Shorewood
12.2021 - Current
- Supervised daily operations to ensure compliance with health and safety standards.
- Resolved customer complaints promptly to maintain high levels of satisfaction.
- Implemented workflows to improve service speed and accuracy.
- Monitored food quality and presentation to uphold company standards.
Medical Assistant
Clinical Associates in Medicine
Joliet
06.2022 - 08.2022
- Managed patient scheduling and coordinated appointments for optimal workflow.
- Recorded and updated patient medical histories in electronic health records.
- Prepared examination rooms and ensured readiness for patient visits.
- Supported front office tasks, including insurance verification and billing inquiries.
Education
Pre Nursing
University of Illinois At Chicago
Chicago, IL05-2027
Skills
- Supervisory skills
- Workflow optimization
- Food safety compliance
- Customer service management
- Quality assurance
Certification
CMA License August 2025
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Clinical Associates in Medicine
06.2022 - 08.2022
Crew Chief
Portillo's Restaurant Group
12.2021 - Current
Pre Nursing
University of Illinois At Chicago