MIA HOOKS
Chicago
Summary
Detail-oriented Legal Receptionist and Administrative Assistant with 3 years of experience supporting attorneys, managing complex calendars, coordinating events, and maintaining confidential records. Adept at client communication, document management, and office organization. Known for professionalism, strong interpersonal skills, and the ability to create a welcoming, efficient environment. Certified Notary Public committed to accuracy, confidentiality, and exceptional client service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Amata Law Offices
Chicago, IL
10.2024 - Current
- Manage complex attorney calendars, coordinate meetings, and handle sensitive legal documents with strict confidentiality.
- Maintain and improve digital filing systems to reduce paper usage and improve retrieval efficiency.
- Completing tasks such as delivering courtesy copies, print requests, certified mailings, bank runs, etc.
- Prepare correspondence, arrange travel, and assist with research to support legal team productivity.
- Answering phones, scheduling visitors, maintaining office space
Server
Elephant & Castle
Chicago, IL
11.2022 - Current
- Provide high-quality service by guiding guests through menu selections and ensuring a positive dining experience.
- Maintain cleanliness and ambiance to support a welcoming environment and encourage repeat visits.
- Deliver orders promptly and accurately while upholding strong service standards.
Legal Receptionist / Event Coordinator
White & Case LLP
Chicago, IL
11.2021 - 09.2023
- Greeted clients, coordinated events, and enhanced overall client satisfaction and engagement.
- Organized cost-effective events to improve office morale and culture.
- Scheduled meetings, arranged travel, and supported attorney productivity.
- Provided administrative support, resolved technical issues, and enforced security protocols.
Cosmetologist
The Hair Team
Alsip, IL
04.2019 - 01.2022
- Delivered personalized consultations to increase client satisfaction, repeat business, and referrals.
- Promoted products and managed inventory to boost sales.
- Handled POS operations and cash transactions accurately.
- Led social media marketing to increase salon visibility.
- Managed scheduling, service logging, and daily operations to ensure smooth workflow.
Education
Illinois Cosmetology License -
Cameo Beauty Academy
Oak Lawn, IL01-2017
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Moraine Valley Community College
Palos Heights, IL01-2015
High School Diploma - undefined
Mother McAuley Liberal Arts High School
Chicago, IL01-2013
Skills
- Administrative & Legal Skills: Office Administration
- Calendar Coordination
- Document Management
- Client Relations
- Confidentiality
- Office Organization
- Data Entry
- Typing
- Research
- Event Planning
- Technical Skills: Microsoft Office (Word, Outlook, PowerPoint)
- Digital Filing Systems
- Computer Skills
- POS Systems
- Interpersonal & Service Skills: Customer Service
- Communication
- Multitasking
- Attention to Detail
- Problem Solving
- Leadership
- Guest Services
- Social Media Marketing
Certification
- Illinois Notary Public (Active)
- Illinois Cosmetology License
Timeline
Administrative Assistant
Amata Law Offices
10.2024 - Current
Server
Elephant & Castle
11.2022 - Current
Legal Receptionist / Event Coordinator
White & Case LLP
11.2021 - 09.2023
Cosmetologist
The Hair Team
04.2019 - 01.2022
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Moraine Valley Community College
High School Diploma - undefined
Mother McAuley Liberal Arts High School
Illinois Cosmetology License -
Cameo Beauty Academy