Mia Chavez
Joliet,IL
Summary
Dedicated Patient Care Technician with experience at Edward Hospital, recognized for enhancing patient comfort through compassionate care and effective communication. Adept at addressing patient needs with attentive care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Detail-oriented with successful geriatric healthcare experience. Personable with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Edward Hospital
Naperville, IL
01.2025 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Supported needs of 7-8 patients by providing compassionate and attentive care.
Stylist Sales Associate
Windsor Fashions
Joliet, IL
12.2022 - Current
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Built long-lasting customer relationships through attentive service and consistent followups.
- Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
- Participated in staff training sessions to continuously improve product knowledge and deliver outstanding customer service experiences.
- Assisted customers with merchandise selection and provided personal shopping and styling, generating over 70% revenue growth annually.
Certified Nursing Assistant In Training
Lakewood Nursing & Rehab Center
Plainfield, IL
09.2023 - 12.2023
- Used effective communication skills when interacting with diverse populations within the healthcare setting.
- Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients.
- Provided customized care according to individual health plan.
- Prevented bedsores through regular repositioning of bedridden patients, preserving skin integrity.
- Enhanced patient comfort by providing compassionate care and assistance in daily living activities.
- Participated in ongoing training opportunities, staying up-to-date on best practices within the nursing assistant field.
- Maintained thorough documentation of patient care tasks and progress towards treatment goals.
- Transported 2 or more patients during times of activity.
Education
High School Diploma -
Plainfield High School- Central Campus
Plainfield, IL05-2024
Skills
- HIPPA Compliance
- Certified in CPR/AED
- Compassionate
- Basic Life Support
- Safety Precautions
- Healthcare Ethics
- CNA Certification
- Direct Patient Care
- Medical terminology Knowledge
- Vital Signs Monitoring
- Valuable Customer Service
- Attention to detail
Certification
- CNA - Certified Nursing Assistant
Languages
Spanish
Limited Working
Timeline
Patient Care Technician
Edward Hospital
01.2025 - Current
Certified Nursing Assistant In Training
Lakewood Nursing & Rehab Center
09.2023 - 12.2023
Stylist Sales Associate
Windsor Fashions
12.2022 - Current
High School Diploma -
Plainfield High School- Central Campus
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