Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MIA CACHO

Chicago

Summary

Results-driven professional with 7 years of experience in the service and food industries, skilled in customer relations, process efficiency, and teamwork. Adaptable and organized, with a proven track record of managing competing priorities in fast-paced environments. Eager to apply strong interpersonal and organizational skills to new opportunities.

Overview

7
7
years of professional experience

Work History

Server

HuHot
07.2021 - 08.2025
  • Delivered excellent customer service in a high-volume, fast-paced environment, ensuring guest satisfaction and repeat business
  • Trained and mentored new servers, many of whom advanced successfully within the industry
  • Supported onboarding by teaching best practices, reinforcing company standards, and fostering teamwork
  • Managed large volumes of orders accurately and efficiently while maintaining attention to detail

Shift Leader

Bruegger’s Bagels
06.2018 - 08.2021
  • Supervised daily operations, including opening/closing procedures, cash handling, and inventory management
  • Delegated tasks to team members based on skill and workload to optimize efficiency
  • Monitored sales performance and applied strategies to meet or exceed targets, contributing to revenue growth

Education

Liberal Arts And Sciences

Kirkwood Community College
Iowa City, IA

High School Diploma - undefined

Iowa City High School
05.2020

Skills

  • Customer account management and relationship building
  • Cross-functional team collaboration (eg, Slack, Trello)
  • Staff training, supervision, and leadership
  • Process documentation and quality control
  • POS system operation (Toast, Square, Clover) and technology integration
  • Professional phone communication and call handling

Languages

Spanish
Limited Working

Timeline

Server

HuHot
07.2021 - 08.2025

Shift Leader

Bruegger’s Bagels
06.2018 - 08.2021

High School Diploma - undefined

Iowa City High School

Liberal Arts And Sciences

Kirkwood Community College

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MIA CACHO