Mia Brook

• Provided attentive care for multiple cats, ensuring their well-being and comfort.
• Maintained accurate records of feeding schedules and health observations.
• Developed trust and strong rapport with both clients and cats by demonstrating genuine care and attentiveness.
• Developed strong relationships with clients through effective communication and reliability.
• Performed other routine functions upon request such as mail and package retrieval, watering plants or trash removal.
• Monitored cats for signs of decreased activity, illness or change in demeanor and alerted pet owner.

Hostess:

• Greeted and seated guests, ensuring a welcoming atmosphere.
• Managed reservation systems to optimize table turnover and guest flow.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Coordinated pick up for to-go orders.

Server Assistant:

• Coordinated with kitchen staff to ensure timely food delivery and service quality.
• Trained new staff on server assistant procedures and customer service best practices.
• Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
• Ensured the accuracy while assembling to-go orders.