Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Mia Blair

O'fallon

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Catering Sales Coordinator

Mcalisters Deli Franchise
09.2025 - Current
  • Managed catering inquiries, providing timely responses to enhance client satisfaction.
  • Coordinated event logistics, ensuring seamless execution of catering services.
  • Developed and maintained strong relationships with clients to drive repeat business.
  • Analyzed client feedback to refine menu offerings and service delivery processes.

Server

Buffalo Wild Wings
05.2025 - 08.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Took customer orders accurately and communicated special requests to the kitchen.
  • Delivered food and beverages promptly to guests while ensuring satisfaction.
  • Maintained cleanliness of tables and dining areas throughout shifts.

Retail Sales Associate

Target
11.2022 - 07.2025
  • Employed at organization on two occasions
  • Assisted customers with product selections and inquiries.
  • Processed transactions accurately using point-of-sale systems.
  • Stocked shelves and ensured merchandise was visually appealing.

Registered Behavior Technician

Hope Mission
02.2025 - 05.2025
  • Implemented behavior intervention plans for clients with diverse needs.
  • Monitored client progress and documented behavioral data accurately.
  • Supported clients in developing social skills through structured activities.

Barista

Starbucks
07.2024 - 02.2025
  • Prepared high-quality beverages according to customer preferences and company standards.
  • Managed cash register operations, processing payments accurately and efficiently.
  • Maintained cleanliness of workstations, ensuring compliance with health and safety regulations.

Manager

McAllister's Deli
05.2023 - 02.2024
  • Supervised daily operations and staff activities at the deli.
  • Trained new employees on customer service and food safety protocols.
  • Resolved customer complaints swiftly to enhance satisfaction.
  • Conducted regular team meetings to discuss goals and performance expectations.
  • Monitored staff performance and addressed issues.

Manager

Sports Park
03.2022 - 04.2023
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership during times of organizational change or crisis situations.

Education

Some College (No Degree) - Criminal Justice

University of Central Missouri

High School Diploma -

O'fallon Township High School
05-2023

Skills

  • Service excellence
  • Team development
  • Effective problem resolution
  • Strong interpersonal skills
  • Strong communication skills
  • Team leadership qualities

Certification

  • Registered Behavioral Technican

Personal Information

Timeline

Catering Sales Coordinator

Mcalisters Deli Franchise
09.2025 - Current

Server

Buffalo Wild Wings
05.2025 - 08.2025

Registered Behavior Technician

Hope Mission
02.2025 - 05.2025

Barista

Starbucks
07.2024 - 02.2025

Manager

McAllister's Deli
05.2023 - 02.2024

Retail Sales Associate

Target
11.2022 - 07.2025

Manager

Sports Park
03.2022 - 04.2023

High School Diploma -

O'fallon Township High School

Some College (No Degree) - Criminal Justice

University of Central Missouri

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Mia Blair