Mershay Thomas

• Unpacked and processed merchandise from vendor shipments, removing packaging and preparing items for the sales floor

• Hung, folded, and organized merchandise according to store standards

• Completed receiving and processing tasks within productivity and accuracy guidelines

• Assisted with fulfillment during peak hours, including picking, packing, and staging orders for shipping and store pickup

• Retrieved customer pickup orders from back-of-house storage and delivered curbside orders when needed

• Monitored alerts to ensure Buy Online Pickup In-Store (BOPIS) orders were completed on time

• Handled ship-from-store orders and expedited requests to improve customer satisfaction

• Supported inventory counts, markdowns, stock replenishment, and stockroom organization

• Assisted children with homework and daily activities
• Helped manage conflicts and promote positive behavior
• Prepared healthy snacks and maintained a safe, structured environment
• Communicated with parents regarding pickups and student behavior
• Documented incidents and behavioral concerns when necessary
• Planned and implemented diverse recreational activities promoting teamwork and creativity