Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Merjem Zekic

Lincolnwood

Summary

Diligent receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Overview

3
3
years of professional experience

Work History

Lead Beauty Advisor

Sephora
09.2024 - Current
  • Maintained accurate inventory records, ensuring timely reordering of high-demand products to avoid stock-outs.
  • Conducted regular training sessions for team members on new products and application techniques to enhance their expertise.
  • Provided excellent after-sales support by following up with customers on their purchases, confirming satisfaction levels, and addressing any concerns promptly.
  • Increased sales through effective product demonstrations and sharing expert knowledge on beauty trends.

Receptionist

LandX Inc.
10.2021 - 12.2024
  • Served as the first point of contact for clients, ensuring a professional and welcoming atmosphere.
  • Managed multi-line phone systems, directed calls, and relayed messages accurately.
  • Scheduled and coordinated appointments, meetings, and conference room bookings.
  • Maintained office records, handled data entry, and organized confidential documents.
  • Assisted with administrative tasks such as filing, invoicing, and supply inventory management.
  • Provided customer service support, resolving inquiries and ensuring client satisfaction.

Retail Associate

TJX Companies
05.2023 - 09.2024
  • Provided excellent customer service by assisting with purchases and answering product-related inquiries.
  • Managed checkout operations, handled transactions, and balanced cash registers accurately.
  • Organized merchandise displays and ensured proper product placement to enhance store presentation.

Fast Food Worker

Chick-fil-A
11.2022 - 05.2023
  • Greeted and assisted customers efficiently in a fast-paced environment.
  • Managed orders, handled cash transactions, and maintained excellent attention to detail in daily operations.
  • Demonstrated strong teamwork and communication skills while coordinating with staff to fulfill orders.

Education

High School Diploma -

Niles Township West High School
Skokie, IL
05-2024

Skills

  • Phone and Email Communication
  • Appointment Scheduling & Calendar Management
  • Customer Service & Client Relations
  • Data Entry & Administrative Support
  • Multitasking & Organization
  • Cash Handling & POS Systems
  • Time management

Languages

English
Native or Bilingual
Serbian
Native or Bilingual
Albanian
Limited Working
Arabic
Limited Working
German
Professional Working

Timeline

Lead Beauty Advisor

Sephora
09.2024 - Current

Retail Associate

TJX Companies
05.2023 - 09.2024

Fast Food Worker

Chick-fil-A
11.2022 - 05.2023

Receptionist

LandX Inc.
10.2021 - 12.2024

High School Diploma -

Niles Township West High School

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Merjem Zekic