Mercedes Gilreath
Kankakee
Summary
Compassionate and detail-oriented certified phlebotomist with a solid foundation in patient care. Known for exceptional guest engagement and teamwork, ready to contribute to a healthcare setting focused on quality and patient satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Server
ET's Downtown Rantoul
Rantoul, IL
2019 - Current
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Resolved customer complaints promptly, maintaining positive dining atmosphere.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Delivered exceptional customer service in fast-paced dining environment.
Education
Certified Phlebotomist - Healthcare
Kankakee Community College
Kankakee, IL05-2025
High School Diploma -
Rantoul Township High School
Rantoul, IL05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Venipuncture
- Patient care
- Specimen handling
- Patient preparation
- Sample and specimen collection
Certification
- PT - Phlebotomy Technician
Timeline
Server
ET's Downtown Rantoul
2019 - Current
Certified Phlebotomist - Healthcare
Kankakee Community College
High School Diploma -
Rantoul Township High School