MENGFAN DAI
CHICAGO
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
5
5
years of professional experience
Work History
Project Manager
Cs Cabinet
Chicago, IL
05.2023 - Current
- Led cross-functional teams to deliver projects within scope and timeline.
- Developed project plans, timelines, and budgets to ensure alignment with objectives.
- Facilitated stakeholder meetings to gather requirements and provide project updates.
- Planned, designed, and scheduled phases for large projects.
- Coordinated resource allocation and optimized team performance across multiple projects.
Delivery Operation Specialist
Hungry Panda
Chicago
02.2021 - 11.2022
- Manage the regional delivery operation department, monitor the delivery operation department to achieve their daily, weekly and monthly KPI
- Manage independent contract drivers and design incentive schemes to drive delivery efficiency to increase customer satisfaction.
- Improve the work efficiency of the delivery driver team based on data report analysis and continuously improve customer (end-user) satisfaction.
- Responsible for the input, output, transfer of basic support material in the warehouse.
Store Manager
LLP Global Inc.
Chicago
11.2020 - 04.2021
- Responsible for the overall operation and management of the store, average cost and customer satisfaction.
- Responsible for the clients in the region and lead the team to complete the key performance indicators.
- Responsible for staff training, scheduling, performance appraisal and supervision, and deal with various problems encountered in the work.
Education
MBA - Marketing
Lewis University
Romeoville, IL08.2020
Bachelor of Science - Biology
Shanghai Ocean University
Shanghai, China06.2015
Skills
- Knowledge of General Business Practices
- Google analytics
- Google Ads Search Certification
- Strong Written and Verbal Communication Skills
- Team collaboration
- Strategic planning
Timeline
Project Manager
Cs Cabinet
05.2023 - Current
Delivery Operation Specialist
Hungry Panda
02.2021 - 11.2022
Store Manager
LLP Global Inc.
11.2020 - 04.2021
Bachelor of Science - Biology
Shanghai Ocean University
MBA - Marketing
Lewis University