Mellak Luteify
Springfield
Summary
Accomplished Office Coordinator with a proven track record at the Department of Health Care and Family Services, excelling in maintaining confidentiality and data integrity. Expert in Microsoft Office and adept at critical thinking, I significantly enhanced office efficiency and data management practices, ensuring compliance and streamlined operations.
Overview
6
6
years of professional experience
Work History
Office Coordinator
Department of Health Care and Family Services
09.2023 - Current
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Office
Illinois Department Of Healthcare And Family Services
04.2022 - 09.2024
- Interacted with customers by phone, email, or in-person to provide information.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Organized, sorted and checked input data against original documents.
- Located and corrected data entry errors and reported to management.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Supported multiple departments with special projects.
- Tracked and maintained records for billing and claims department.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Completed clerical tasks such as filing, copying, and distributing mail.
Office Coordinator
State Employees Retirement Systems
09.2018 - 03.2020
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Obtained scanned records and uploaded into database.
- Audited data to verify accuracy, quality and compliance audits with standards.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Routed correspondence to facilitate timely communication between team members, customers and vendors
Education
Associate of Arts - Accounting
Lincoln Land Community College
Springfield, IL05.2024
High School Diploma -
Springfield High School
Springfield06.2019
Skills
- Sorting and Labeling
- Task Prioritization
- Microsoft Office
- Printing Materials
- Google Docs
- Critical Thinking
- Maintaining Confidentiality
- Data Integrity
- Keyboard Entry
- Billing Support
- Database Entry
- Office Machine Operation
Languages
Arabic
Native or Bilingual
Timeline
Office Coordinator
Department of Health Care and Family Services
09.2023 - Current
Office
Illinois Department Of Healthcare And Family Services
04.2022 - 09.2024
Office Coordinator
State Employees Retirement Systems
09.2018 - 03.2020
Associate of Arts - Accounting
Lincoln Land Community College
High School Diploma -
Springfield High School
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