Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Melissa Trujillo

Berwyn

Summary

Industrious professional with a proven track record in delivering efficient services across diverse environments. Demonstrates adaptability, dependability, and resilience, complemented by strong interpersonal communication skills. Known for a strong work ethic and ability to lead by example in challenging situations.

Overview

2
2
years of professional experience

Work History

Account Coordinator

PBD Worldwide
Bolingbrook
02.2025 - Current
  • Managed client accounts to ensure timely project delivery and high customer satisfaction.
  • Resolved discrepancies in customer accounts promptly, updating records as needed.
  • Collaborated with cross-functional teams to develop effective solutions for client needs.
  • Provided timely responses to client inquiries, enhancing relationship management.
  • Delivered administrative support, including scheduling and document preparation.
  • Maintained organized email correspondence to facilitate smooth operations.

Account Manager, Inside Sales

Genesis Marketing
Forest Park
11.2023 - 08.2024
  • Developed and executed effective sales strategies to enhance market share.
  • Monitored market trends and competitor activities to uncover new business opportunities.
  • Identified improvements in sales operations systems to optimize efficiency.
  • Delivered exceptional customer service, fostering strong client relationships and satisfaction.
  • Conducted comprehensive training for new employees to equip them with the necessary skills.
  • Cultivated a positive work culture that promoted teamwork and individual development.

Lead Associate

Round One Entertainment
North Riverside
01.2023 - 10.2023
  • Conducted regular inventories to monitor stock levels effectively.
  • Greeted customers while delivering exceptional service and support.
  • Performed cashier duties, including payment processing and issuing receipts.
  • Engaged customers with professional dialogue to assess their needs accurately.
  • Built relationships with peers and management to foster team success.
  • Maintained up-to-date knowledge of promotions, exchange policies, and security practices.

Education

Bachelor of Arts - World History

Gettysburg College
Gettysburg, PA
05-2023

Skills

  • Client account management
  • Sales strategy development
  • Market trend analysis
  • Inventory control
  • Cross-functional collaboration
  • Effective communication
  • Problem resolution
  • Motivational leadership
  • Complex Problem-solving
  • Reliability

Languages

English
Full Professional
Spanish
Native/ Bilingual

Affiliations

  • Fundraising Team Captain Council Member of the Anti-Cruelty Society's Associates Council
  • Volunteer at Oak Park Conservatory
  • Volunteer at the Anti-Cruelty Society
  • Tutor at Metro Achievement Center

References

References available upon request.

Timeline

Account Coordinator

PBD Worldwide
02.2025 - Current

Account Manager, Inside Sales

Genesis Marketing
11.2023 - 08.2024

Lead Associate

Round One Entertainment
01.2023 - 10.2023

Bachelor of Arts - World History

Gettysburg College

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Melissa Trujillo