Melissa Pozzi
Yorkville,IL
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Helpful and committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 10+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity. Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 10+ years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven the ability to stay organized and prioritize tasks in fast-paced environment. Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 10+ years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PCT
Physicians Immediate Care
02.2023 - Current
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Collected and transported specimens to prepare for lab testing.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
RBT
Little Victories ABA
08.2022 - 02.2023
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Issued medications from clinic dispensary and kept records using specified procedures.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Contacted patients' relatives to coordinate family visits and conferences.
- Attended review, progress and clinical team meetings.
- Influenced patients' behavior with interaction, counseling or instruction.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Completed daily client rounds and tracked client movements.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Assisted patients improve social relationships and engagement.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Supported client using principles of applied behavior analysis.
PCT
Edward Hospital Plainfield ER
09.2014 - 07.2018
- Recorded patient conditions and vital signs before and after medical operations.
- Kept instruments and equipment clean and sanitized.
- Restocked unit frequently with necessary medical supplies.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Responded to bell or light signal calls to assist patients with needs.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Notified senior staff of patient emergencies to optimize outcomes.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted with patient admissions, discharges and transfers.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Participated in continuing education and in-service training to advance skills.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
PCT
Central DuPage Hospital
06.2012 - 09.2014
- Recorded patient conditions and vital signs before and after medical operations.
- Restocked unit frequently with necessary medical supplies.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Responded to bell or light signal calls to assist patients with needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
CNA
Holmsted
05.2008 - 05.2012
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Supported non-ambulatory residents in range of motion exercises.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted residents with bathing and dressing to promote personal hygiene.
Education
Some College (No Degree) -
Waubonsee Community College
Sugar Grove, ILSkills
- Interpersonal Skills Development
- Crisis Management
- Problem Solving
- Verbal and Written Communication
- Rapport Building
- Attention to Detail
- Behavior Observation
- Interdisciplinary Collaboration
- Critical Thinking
- Problem-Solving
- Behavioral Conditions
- ABA Techniques
- Data Collection
- Case Management
- Report Writing
- Behavior Management
- Positive and Negative Reinforcements
- Nursing Assistance
- Domestic Violence Assistance
- Patient Admission
- Activities of Daily Living ADL Assistance
- Crisis Intervention
- Behavioral Health
- Recreational Activity Planning
- Clinical Documentation
- Medical Records Requests
- HIPAA Requirements
- Patient and Family Education
- Encouragement and Motivation
- Indirect Patient Care
- Treatment History Review
- Decision Making
- Admitting and Discharging
- Clerical Functions
- Intake Assessment
- Care Coordination
- Treatment Planning
- Medical Records Maintenance
- Progress Documentation
- Patient Restraint
- Employee Training
- Professional Bedside Manner
- Patient Positioning Understanding
- Cultural Awareness
- Medical Laboratory Procedures
- Acute and Rehabilitative Care
- Blood Glucose Monitoring
- Patient Service
- Mobility Assistance Aptitude
- Equipment Disinfection
- Monitoring Patient Conditions
- Reading Comprehension
- Medical Histories and Vital Statistics
- Crutch Fitting
- Healthcare Expertise
- Vitals Documentation
- Simple Dressings
- Patient Information Collection
- Nursing Staff Support
- Interdisciplinary Care
- Taking Vital Signs
- IV Discontinuation
- Patient Care and Monitoring
- Patient Safety
- Assisting with Daily Living
- Admissions Support
- Computer Literacy
- Medical Triage
- Infection Control Standards
- Isolation Precautions
- Personal Care Support
- Non Medical Supply Storage
- Regulatory Requirements
- Medical Inventory Management
- Medical Supply Monitoring
- Bed Making and Linen Changes
- General Housekeeping
- Materials Recycling
Certification
- CPCT/A - Patient Care Technician/Assistant
- Certified EBT Tech, Physicians Immediate care
- Certified Nida collector, Physicians Immediate care
EBT
Certified in EBT collection. Training to do evidential breath testing, for post accident, workers comp, or reasonable suspicion
Timeline
PCT
Physicians Immediate Care
02.2023 - Current
RBT
Little Victories ABA
08.2022 - 02.2023
PCT
Edward Hospital Plainfield ER
09.2014 - 07.2018
PCT
Central DuPage Hospital
06.2012 - 09.2014
CNA
Holmsted
05.2008 - 05.2012
Some College (No Degree) -
Waubonsee Community College
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