Melissa Nelson
East Alton
Summary
Compassionate Medical Assistant with extensive experience at BJC Medical Group, excelling in patient-focused care and clinical documentation. Proven ability to build trust with patients while ensuring HIPAA compliance and efficient EMR utilization. Skilled in vital sign monitoring and dedicated to maintaining a safe clinical environment, contributing to high-quality healthcare delivery.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Bjc Medical Group
10.2023 - Current
- Assisted in patient intake processes and maintained accurate medical records.
- Supported healthcare providers by preparing examination rooms and sanitizing equipment.
- Communicated effectively with patients to schedule appointments and answer inquiries.
- Utilized electronic health record systems to document patient information efficiently.
- Obtained vital signs and conducted preliminary assessments under supervision.
- Monitored inventory levels of medical supplies and requested reorders as needed.
Medical Assistant
SIHF Healthcare
10.2015 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Home Health Aide
Senior Service Plus
02.2013 - 10.2015
- Assisted in patient intake processes and maintained accurate medical records.
- Supported healthcare providers by preparing examination rooms and sanitizing equipment.
- Communicated effectively with patients to schedule appointments and answer inquiries.
- Utilized electronic health record systems to document patient information efficiently.
- Obtained vital signs and conducted preliminary assessments under supervision.
- Monitored inventory levels of medical supplies and requested reorders as needed.
Education
Medical Assistant
CALC INSTITUTE OF TECHNOLOGY
Alton, IL12.2013
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Compassionate
- CPR
- Immunization administration
Timeline
Medical Assistant
Bjc Medical Group
10.2023 - Current
Medical Assistant
SIHF Healthcare
10.2015 - 06.2023
Home Health Aide
Senior Service Plus
02.2013 - 10.2015
Medical Assistant
CALC INSTITUTE OF TECHNOLOGY