Melissa Martinez
Beach Park
Summary
Dynamic Barista Lead and Team Leader with proven expertise in beverage preparation, POS system operation, and fluent Spanish communication. Excelled at Quest Food Diagnostics by enhancing service efficiency and training staff with respectful coaching. Demonstrated exceptional inventory management and quality control, ensuring high standards and customer satisfaction at Einstein Bagels.
Overview
4
4
years of professional experience
Work History
Barista Lead
Quest Food Diagnostics
08.2022 - Current
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Helped management keep adequate supply on hand by notifying of shortages.
Team Leader
Einstein Bagels
07.2021 - 05.2022
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Preformed opening and closing duties; cleaning and restocking inventory, handled cash and deposits.
Education
High School Diploma -
Zion Benton Township High School
Zion, IL06-2019
Skills
- FLUENT IN spanish
- Ordering procedures
- Beverage preparation
- Speedy and efficient
- POS system operation
- Quality control
- Cash handling
- Safe food handling practices
- Inventory management
Timeline
Barista Lead
Quest Food Diagnostics
08.2022 - Current
Team Leader
Einstein Bagels
07.2021 - 05.2022
High School Diploma -
Zion Benton Township High School
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