Summary
Overview
Work History
Education
Skills
Timeline
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Melissa dooley

Oak Lawn

Summary

Punctual and driven phlebotomist with strong communication and compliance skills. Proficient in venipuncture and capillary techniques, ensuring thorough and safe blood collection practices. Eager to contribute to a professional facility where my skills, knowledge, and experience can be utilized. Reliable team member and compassionate with patient care.

Overview

9
9
years of professional experience

Work History

Manager

Arby's Lunan Corp
country side
10.2021 - 06.2024
  • Maintained up-to-date knowledge of company products and services.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Implemented quality control measures to uphold company standards.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.

Manager

Cave Enterprises Burger King
Tinley Park
03.2015 - 09.2021
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Assisted with kitchen preparation during peak times as needed.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Education

Phlebotomy

Stars Academy School of Phlebotomy
Hickory Hills, IL
08-2025

Skills

  • Proficient in blood collection by venipuncture and capillary
  • Comprehensive understanding of compliance and safety
  • Respectful, punctual, and thorough
  • Excellent communication skills
  • First Aid and CPR
  • Knowledge of HIPPA guidelines
  • Vitals
  • Urinalysis
  • Management / Supervisor

Timeline

Manager

Arby's Lunan Corp
10.2021 - 06.2024

Manager

Cave Enterprises Burger King
03.2015 - 09.2021

Phlebotomy

Stars Academy School of Phlebotomy

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Melissa dooley