Melissa Campbell
Palmyra
Summary
Dynamic leader with a proven track record at Pathway Services Unlimited, adept in behavioral support and problem-solving. Excelled in enhancing resident well-being and staff collaboration, fostering community integration and compassionate caregiving. Achieved significant improvements in operational efficiency and resident engagement without exceeding budget constraints.
Professional with strong background in direct support and supervision. Skilled in team collaboration, adaptable to changing needs, and consistently focused on achieving results. Expertise in developing individualized support plans, managing staff, and fostering positive environment. Known for reliability, strong communication, and problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Manager
Pathway Services Unlimited
01.2024 - Current
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
- Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
- Enhanced communication with residents'' families through regular updates and open lines of communication.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
- Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.
- Increased resident participation in activities by creating diverse programming tailored to individual interests and abilities.
- Fostered a positive work environment by consistently recognizing staff achievements and offering constructive feedback as needed.
- Facilitated smooth transitions when admitting new residents into the facility by working closely with their families during this challenging period of adjustment.
- Promoted a safe living environment by conducting regular inspections and addressing potential hazards proactively.
- Reported and documented maintenance requests and scheduled appropriate services.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Kitchen Manager
Opera House
10.2022 - 01.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Kitchen Manager
Freddy's
05.2021 - 10.2022
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Paraprofessional
Greenfield Elementary School
08.2019 - 05.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Paraprofessional
SASED
01.2019 - 08.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Education
Bachelor of Science - Human Services
Purdue University
West Lafayette, IN03-2024
Skills
- Behavioral support
- Client advocacy
- Incident reporting
- Community integration
- Healthcare coordination
- Empathy development
- Disability awareness
- Problem-solving
- Multitasking and organization
- Daily living support
- Compassionate caregiving
- First aid and safety
Certification
- CPR/AED Certification
Timeline
Residential Manager
Pathway Services Unlimited
01.2024 - Current
Kitchen Manager
Opera House
10.2022 - 01.2024
Kitchen Manager
Freddy's
05.2021 - 10.2022
Paraprofessional
Greenfield Elementary School
08.2019 - 05.2021
Paraprofessional
SASED
01.2019 - 08.2019
- CPR/AED Certification
Bachelor of Science - Human Services
Purdue University
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