Melissa Buechel
Carol Stream
Summary
Motivated individual with a strong drive to achieve great success through hard work, consistency, and collaborative teamwork. Committed to working towards organizational goals and leveraging the ability to effectively collaborate with others. Seeking opportunities to contribute valuable skills and make a positive impact in a dynamic work environment.
Overview
3
3
years of professional experience
Work History
Preschool Teacher
Tutor Time Child Care Learning Center
10.2024 - Current
- Enhanced language skills with storytelling sessions and vocabulary-building games.
- Encouraged creativity with art projects and music activities that stimulate imagination and self-expression.
- Implemented behavior management strategies to cultivate respect and cooperation among students.
- Created a positive classroom atmosphere with routines and structure that promote security and confidence.
- Organized hands-on learning experiences to encourage curiosity and exploration in young children.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
Medical Office Assistant and Medical Biller
Geneva Eye Clinic
04.2023 - 11.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used Software to schedule appointments for doctor visits and procedures.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Increased accuracy of billing processes by carefully reviewing invoices and verifying insurance coverage before submission.
- Increased office productivity by organizing medical records, leading to easier access and retrieval.
- Supported patient follow-up care by scheduling appointments and facilitating referral processes.
- Improved accuracy of patient records with meticulous data entry and management.
- Minimized errors in claim submissions through thorough pre-audit reviews, ensuring compliance with established protocols.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Filed and updated patient information and medical records.
- Liaised between patients, insurance companies, and billing office.
- Delivered timely and accurate charge submissions.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Maintained accurate records of customer payments.
- Generated monthly billing and posting reports for management review.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Applied ICD-10 codes to medical procedures and diagnoses using specialized software.
- Applied understanding of healthcare reimbursement systems to optimize coding practices.
- Collaborated with healthcare providers to clarify diagnosis and treatment codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Analyzed patient records for accurate coding of diagnoses and procedures.
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
Customer Service
Woodman's Food Market
08.2021 - 06.2022
- Facilitated office administration and customer service to general public.
- Earned Title recognition for providing excellent customer service.
- Provided excellent customer service, resolving concerns promptly and professionally.
- Increased repeat business with exceptional customer service and personalized attention.
- Greeted customers and provided outstanding customer service.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Trained newly hired employees on routine tasks and customer service.
Assistant Teacher
KinderCare Learning Centers
12.2021 - 05.2022
- Conducted instructional activities while arranging daily agendas.
- Managed routine activities while guaranteeing safety compliance.
- Increased food preparation speed through optimized ingredient management.
- Following a schedule
- Collaborated with parents and guardians to build strong communication channels for student success.
- Fostered a positive classroom environment with consistent encouragement and support for students.
- Supported assessment and feedback processes for students to track academic progress.
- Assisted in classroom management to promote a respectful and productive learning atmosphere.
- Organized materials and resources for lessons to ensure smooth daily operations.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Provided one-on-one and group-based learning support focused on student progress.
- Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
- Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
- Implemented differentiated instruction techniques to address diverse learning needs of the students in the class.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Supported students with special needs, implementing strategies to facilitate their participation and learning.
- Encouraged parental involvement in student learning through effective communication of progress and challenges.
- Promoted literacy and comprehension skills through guided reading sessions.
- Facilitated small group learning sessions, providing personalized attention to students struggling with course material.
Education
Human Services
College of DuPage
Glen Ellyn IlHigh school or equivalent -
East Leyden High School
Franklin Park, IL05.2019
Skills
- Babysitting
- Toddler Care
- Childcare
- Infant Care
- Early Childhood Education
- Teaching
- Retail sales
- Experience with children
- Caregiving
- Organizational Skills
- Special Needs
- Medical coding
- Medical billing
- Customer service
- Medical scheduling
- Data entry
Additionalinformation - Specialskills
- Fluent and Literate in English
- Basic knowledge in Microsoft Word, PowerPoint, and Excel
- Excel at reading and writing
Assessments
- Building relationships for childcare providers, Proficient, 11/01/20, Building positive and productive relationships with families of children ages 0-3
- Customer service, Proficient, 11/01/20, Identifying and resolving common customer issues
Timeline
Preschool Teacher
Tutor Time Child Care Learning Center
10.2024 - Current
Medical Office Assistant and Medical Biller
Geneva Eye Clinic
04.2023 - 11.2023
Assistant Teacher
KinderCare Learning Centers
12.2021 - 05.2022
Customer Service
Woodman's Food Market
08.2021 - 06.2022
Human Services
College of DuPage
High school or equivalent -
East Leyden High School
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