Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melisa Leal Diaz

Chicago

Summary

Dedicated cleaning professional with a strong focus on quality assurance and customer service. Experienced in adapting cleaning methods to meet unique client needs while ensuring compliance with health and safety regulations to achieve high satisfaction rates.

Overview

11
11
years of professional experience

Work History

Home Cleaner

Self-employeed
Chicago
01.2023 - Current
  • Communicated with clients to understand specific cleaning needs and expectations.
  • Used cleaning methods based on different home layouts and materials.
  • Follow health and safety regulations during all cleanings.
  • Provided quality service that meets customer expectations.

Licensed Zumba Instructor

DMS fitness
Chicago
01.2015 - 01.2019
  • Led engaging Zumba classes for diverse groups of participants.
  • Developed and implemented dynamic choreography to enhance class enjoyment.
  • Adapted routines to accommodate various skill levels and fitness goals.
  • Promoted health and wellness initiatives through community outreach programs.
  • Instructed and motivated class participants to perform Zumba routines with enthusiasm.

Education

Master of Arts - History

Universidad Javeriana
Bogota, Colombia
09-2007

Skills

  • Cleaning techniques
  • Health regulations
  • Client communication
  • Time management
  • Quality assurance
  • Customer service

Languages

English
Professional
Spanish
Professional

Timeline

Home Cleaner

Self-employeed
01.2023 - Current

Licensed Zumba Instructor

DMS fitness
01.2015 - 01.2019

Master of Arts - History

Universidad Javeriana
Melisa Leal Diaz