Meline Ashchyan
Chicago
Summary
With over a decade of healthcare administration experience, I specialize in optimizing clinic operations, managing teams, and enhancing patient care. As a Clinic Operations Supervisor, I bring expertise in admissions, human resources, and employee management, fostering a productive, patient centered environment. My sociology background allows me to address diverse needs with empathy, while my leadership drives operational and clinical excellence.
Overview
6
6
years of professional experience
Work History
Clinical Operations Supervisor
The Place for Children with Autism
09.2024 - Current
- Manage the RBT schedule, ensuring optimal coverage and reducing cancellations to maintain consistent service delivery for clients.
- Oversee the scheduling of new incoming clients and conduct parent orientation.
- Foster a positive clinic culture by promoting open communication, employee engagement, and collaboration across the clinic.
- Lead teambuilding initiatives, enhancing morale and teamwork among staff members.
- Oversee payroll process and clinical budgeting.
HR Generalist
Chicago Pediatric Therapy and Wellness Center
03.2023 - 08.2024
- Managed a full recruitment cycle and negotiated offers.
- Developed effective onboarding strategies for enhanced new hire experience.
- Ensured meticulous compliance with employment laws. Provided expert guidance on HR policies and conflict resolutions.
- Led efforts to foster positive organizational culture. Administered benefits, payroll, and maintain compliance.
- Resolved employee relations issues with efficiency.
SR.Patient Care Coordinator/ CRSII
Quest Diagnostics / Cleveland HeartLab
03.2021 - 10.2022
- Coordinate patient's appointments and manage scheduling efficiently.
- Serve as a direct liaison between patients and healthcare providers, ensuring patient advocacy and addressing concerns.
- Oversee patient lab work, ensuring proper sample collection techniques and guiding nurses and phlebotomists.
- Organize and conduct team training sessions and regular meetings to discuss updates, best practices, and strategies for improving client service and workflow efficiency.
Admissions Director
Exis Recovery Center
04.2019 - 03.2021
- Led admissions staff, conducting performance evaluations, providing guidance, and resolving employee concerns.
- Streamlined patient intake processes, collaborating with medical staff to enhance efficiency and patient experience.
- Created and implemented personalized outpatient schedules, optimizing treatment plans and improving patient satisfaction.
Education
B.A. - Social Sciences
University of California
RiversideSkills
- Microsoft Office
- RainTree
- COPIA
- CentralReach
- ADP
- Paycheck Flex
- RhinoGram
- Google Drive
- Paylocity
- Bucs
- Salesforce
- BrightWheel
- WorkForce
- HRIS
- Strategic Planning
- Conflict Resolutions
- Employee Relations
- Leadership Development
- Financial Management
Timeline
Clinical Operations Supervisor
The Place for Children with Autism
09.2024 - Current
HR Generalist
Chicago Pediatric Therapy and Wellness Center
03.2023 - 08.2024
SR.Patient Care Coordinator/ CRSII
Quest Diagnostics / Cleveland HeartLab
03.2021 - 10.2022
Admissions Director
Exis Recovery Center
04.2019 - 03.2021
B.A. - Social Sciences
University of California
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