Melinda Riff
Chicago
Summary
I am a hard worker who strives at making a memorial experience for the guest while making a profit for the company
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight
Overview
13
13
years of professional experience
1
1
Certification
Work History
Restaurant manager
McCormick and Schmicks
Rosemont
02.2025 - 11.2025
- Managed daily restaurant operations to ensure efficient service delivery.
- Trained and mentored staff on service standards and menu knowledge.
- Coordinated inventory management and ordering of supplies for the restaurant.
- Developed staff performance evaluation processes to enhance team productivity.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Bartender/Restaurant Server
McCormick and Schmick's
Rosemont
11.2021 - 02.2025
- Assisted in training new bartenders on recipes and service standards.
- Ensured compliance with health and safety regulations in beverage preparation areas.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Server
Hofbrauhaus
Rosemont
03.2013 - 01.2021
- Provided exceptional customer service to enhance guest experience
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Informed customers of daily specials and signature menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Implemented feedback from customers to improve service quality and menu offerings.
Education
High School Diploma - high school diploma or GED
Glenbrook South
Glenview, ILSkills
- Food sanitation practices
- Banquet experience
- Teamwork
- Upscale casual experience
- Food allergen awareness
- Serving - Serving experience (More than 20 years)
- Casual dining experience
- Bar cleaning
- Leadership
- Food server experience
Certification
- ServSafe Alcohol Certification
- ServSafe Food Handler Certification
- ServSafe Allergens Certification
- Food Safety Manager Certification
- Certified Food Protection Professional (CFPP)
- ServSafe
- Driver's License
- Food Handler Certification
Languages
English
References
References available upon request.
Timeline
Restaurant manager
McCormick and Schmicks
02.2025 - 11.2025
Bartender/Restaurant Server
McCormick and Schmick's
11.2021 - 02.2025
Server
Hofbrauhaus
03.2013 - 01.2021
High School Diploma - high school diploma or GED
Glenbrook South