Melanie C. Moore
Chicago,IL
Summary
Compassionate Registered Nurse with 10 years of experience, dedicated to the highest standard of excellence, best practices, and superior customer service with every patient regardless of social status. Strong and loyal team player and patient advocate. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse-Substance Abuse Residential Prog
Hines VA Hospital
08.2021 - Current
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Oversaw delivery of care for patients on unit providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Investigated and resolved issues affecting hospital operations and patient care.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Audited charts and reviewed clinical documents to verify accuracy.
Registered Nurse, Inpatient Psychiatric Unit
Thorek Memorial Hospital (ANS Staffing Agency)
02.2021 - 08.2022
- Administers prescribed medications, making constant adjustments commensurate with a patient's condition
under the supervision of qualified medical staff - Records all care information concisely, accurately and completely, in a timely manner, in the appropriate
format and on the appropriate forms - Completes physical & mental health assessments
- Works with patients’ families to help improve the patient’s abilities & help them deal with family member’s
mental illness - Performs other position-related duties as assigned, depending on assignment setting
- Observes and reports behavioral changes
- Maintains control of drugs and medications
- Helps patients improve their coping abilities
Registered Nurse, Inpatient Psychiatric Unit
Humboldt Park Health (ANS Staffing Solutions)
02.2021 - 08.2022
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Provides courteous, high quality service to patients and members of the public by personally responding to requests for service or making appropriate referral.
- Consults with psychiatrists and other behavioral health staff in designing appropriate treatment plans for clients.
- Conducts intake assessments through interviews with patients and relatives to gather case history.
- Assists client in understanding nature of emotional disturbances and accepting need for treatment.
- Maintains patient confidentiality.
Registered Nurse, Inpatient Psychiatric Unit
Maxim Healthcare Staffing
02.2021 - 08.2021
- Improved patient outcomes by implementing evidence-based care plans and collaborating with interdisciplinary team members.
- Reduced medication errors for patients through meticulous administration and documentation of medications.
- Enhanced patient safety by conducting thorough assessments, identifying potential risks, and initiating appropriate interventions.
- Promoted a therapeutic environment for patients, utilizing effective communication skills and maintaining professional boundaries.
- Increased patient satisfaction with nursing care by providing compassionate and empathetic support during crisis situations.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Registered Nurse (Inpatient Psychiatry)
Jackson Park Hospital And Medical Center
09.2018 - 03.2021
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
Registered Nurse Supervisor
Aperion Care Of Oak Lawn
01.2016 - 09.2018
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 20 patients daily.
- Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Assistant Director of Nursing
Alden Heather Healthcare
01.2015 - 01.2016
- Collaborated with staff, management and external groups to coordinate patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns.
- Planned and assigned workload to licensed and unlicensed nursing staff to direct patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
REGISTERED NURSE SUPERVISOR
ALDEN HEATHER HEALTH CARE
01.2013 - 03.2015
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Managed care for post-operative patients from initial recovery through discharge.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ05.2021
Associate of Applied Science - Nursing
South Suburban College of Cook County
South Holland, IL05.2013
Skills
- Staff Supervision
- Preventative Health
- Chronic Disease Management
- Infection Control and Aseptic Procedures
- Patient Management
- Patient and family education
- Medication Administration
- Patient Care Planning
- Nursing staff leadership
- Emotional awareness
- Compassion and Empathy
- Direct Patient Care
Certification
- CPI (Crisis Prevention and Intervention) Training (Exp. 2025)
- American Heart Association BLS Provider ( Exp. 2024)
Timeline
Registered Nurse-Substance Abuse Residential Prog
Hines VA Hospital
08.2021 - Current
Registered Nurse, Inpatient Psychiatric Unit
Thorek Memorial Hospital (ANS Staffing Agency)
02.2021 - 08.2022
Registered Nurse, Inpatient Psychiatric Unit
Humboldt Park Health (ANS Staffing Solutions)
02.2021 - 08.2022
Registered Nurse, Inpatient Psychiatric Unit
Maxim Healthcare Staffing
02.2021 - 08.2021
Registered Nurse (Inpatient Psychiatry)
Jackson Park Hospital And Medical Center
09.2018 - 03.2021
Registered Nurse Supervisor
Aperion Care Of Oak Lawn
01.2016 - 09.2018
Assistant Director of Nursing
Alden Heather Healthcare
01.2015 - 01.2016
REGISTERED NURSE SUPERVISOR
ALDEN HEATHER HEALTH CARE
01.2013 - 03.2015
Bachelor of Science - Nursing
Grand Canyon University
Associate of Applied Science - Nursing
South Suburban College of Cook County
- CPI (Crisis Prevention and Intervention) Training (Exp. 2025)
- American Heart Association BLS Provider ( Exp. 2024)
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