Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Swan

Normal

Summary

Dynamic and dedicated professional with experience at Illinois State University, excelling in problem-solving and teamwork. Proven ability to enhance event coordination and streamline processes, while maintaining a friendly demeanor. Skilled in managing front desk operations and fostering positive guest interactions, ensuring exceptional service and satisfaction.

Experienced with administrative tasks, student support, and resource management. Utilizes organizational skills and effective communication to maintain smooth operations and assist academic staff. Knowledge of adapting to dynamic environments, ensuring timely and accurate completion of duties.

Creative performing arts professional with strong foundation in acting across various platforms. Proven ability to engage audiences and deliver memorable performances. Reliable team player with focus on collaboration and adaptability, bringing energy and commitment to every project.

Overview

4
4
years of professional experience

Work History

Student Worker at Presidential Trustee and Events

Illinois State University
08.2023 - Current
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
  • Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
  • Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.
  • Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.

Golf Cart Attendant

The Village of Bartlett
09.2021 - 08.2024
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
  • Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
  • Collaborated with team members to streamline work processes, improving overall productivity levels.
  • Assisted in event setup and breakdown efforts, ensuring seamless transitions between venue functions.
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.

Education

Bachelor of Science - Film And Digital Media

Illinois State University
100 North University Street, Normal, Illinois 6176
05-2027

Bartlett High School
701 W Schick Rd, Bartlett, IL 60103
05-2023

Skills

  • Fast learner
  • Teamwork and collaboration
  • Problem-solving
  • Friendly and professional
  • Acting
  • Memorization skills
  • Live performances
  • Singer, Mezzo-Soprano
  • Audition preparation
  • Stage presence
  • Script interpretation
  • Camera awareness

Timeline

Student Worker at Presidential Trustee and Events

Illinois State University
08.2023 - Current

Golf Cart Attendant

The Village of Bartlett
09.2021 - 08.2024

Bachelor of Science - Film And Digital Media

Illinois State University

Bartlett High School
Melanie Swan