Melanie Garcia
La Grange Park
Summary
Adaptable professional with proven ability to learn quickly and adjust to new environments. Expertise in acquiring knowledge rapidly and applying it effectively to achieve results. Committed to continuous learning and adept at navigating change successfully.
Overview
20
20
years of professional experience
Work History
ICU Unit Secretary
Humboldt Park Health - HPH
CHICAGO
01.2023 - Current
- Greeted visitors and answered inquiries regarding hospital policies and procedures.
- Provided emotional support to family members during difficult times.
- Answered phone calls from family members inquiring about patient status.
- Facilitated communication between physicians, nurses, social workers, case managers and other healthcare personnel involved in a patient's care.
- Prepared charts for incoming patients prior to their admission into the ICU unit.
- Provided support to nursing staff by running errands such as delivering lab results or picking up medications from the pharmacy.
- Ordered supplies for the ICU unit according to departmental guidelines.
- Monitored vital signs of patients in the ICU unit and reported changes to nurses or physicians.
Patient Care Technician, ER
MacNeal Hospital
Berwyn
01.2021 - 11.2021
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Assisted in patient care by taking vital signs, performing EKGs and drawing blood.
- Assisted with CPR and airway clearing procedures during emergencies.
- Triaged patients to prioritize care for those with severe complications.
- Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
PATIENT CARE TECHNICIAN, MED/SURG
NORTHWESTERN DUPAGE HOSPITAL
Winfield
04.2020 - 03.2021
Medical Billing and Collections Specialist
Loyola University Medical Center
Maywood
11.2004 - 04.2020
Medical Assistant
Dr. Michael Maghrabi, DPM
Chicago
07.2008 - 10.2010
Education
CNA, PHELBOTOMY, CERTIFIED
TTI MEDICAL
CHICAGO, IL08-2018
High School Diploma -
WEST HIGH SCHOOL
Iowa06-1991
Skills
- Epic systems
- Electronic health records
- Customer service
- Teamwork
- Organization and time management
- Insurance verification and Medical Billing
- Vital signs assessment and blood glucose testing
- Infection control standards
- Phlebotomy techniques
- Professional bedside manner
- Basic nursing care
- CPR certification
Timeline
ICU Unit Secretary
Humboldt Park Health - HPH
01.2023 - Current
Patient Care Technician, ER
MacNeal Hospital
01.2021 - 11.2021
PATIENT CARE TECHNICIAN, MED/SURG
NORTHWESTERN DUPAGE HOSPITAL
04.2020 - 03.2021
Medical Assistant
Dr. Michael Maghrabi, DPM
07.2008 - 10.2010
Medical Billing and Collections Specialist
Loyola University Medical Center
11.2004 - 04.2020
CNA, PHELBOTOMY, CERTIFIED
TTI MEDICAL
High School Diploma -
WEST HIGH SCHOOL
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