Melanie Bassler

• Greeted guests and ensured a welcoming atmosphere at the motel.
• Managed reservations and checked guests in and out efficiently.
• Answered phone inquiries and provided information about services offered.
• Handled guest complaints and resolved issues promptly and professionally.
• Maintained inventory of supplies and coordinated with housekeeping staff.
• Processed payments and managed cash transactions accurately.
• Answered phones, responded to inquiries, and took messages.
• Assisted with check-in and check-out procedures for guests.
• Provided excellent customer service while upholding company policies.
• Answered telephones and greeted visitors to assist, answer questions and direct.

I helped answer phones regarding work study programs at Triton. I processed all work study time sheets and filed them alphabetically.

• Maintained accurate student records in financial aid management systems.
• Communicated updates and deadlines to students regarding aid status.
• Collaborated with staff to streamline financial aid processes and workflows.
• Resolved student inquiries related to scholarships, grants, and loans efficiently.
• Developed reports detailing the status of various student loan accounts.

• Greeted guests and ensured a welcoming atmosphere at the motel.
• Managed reservations and checked guests in and out efficiently.
• Answered phone inquiries and provided information about services offered.
• Handled guest complaints and resolved issues promptly and professionally.
• Maintained inventory of supplies and coordinated with housekeeping staff.
• Processed payments and managed cash transactions accurately.
• Answered phones, responded to inquiries, and took messages.
• Assisted with check-in and check-out procedures for guests.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Provided excellent customer service while upholding company policies.
• Answered telephones and greeted visitors to assist, answer questions and direct.
• Resolved customer complaints promptly and courteously.
• Inputted guest information into computer system accurately and securely.
• Processed payments accurately and efficiently.
• Managed cash drawer responsibly throughout shift.
• Maintained cleanliness of lobby area at all times.

• Screened passengers and luggage using advanced security technology.
• Conducted thorough inspections to ensure compliance with safety regulations.
• Collaborated with law enforcement to address security threats effectively.
• Provided excellent customer service while managing passenger flow efficiently.
• Engaged in regular drills to enhance emergency response readiness.
• Conducted security screenings of passengers and their baggage, ensuring compliance with TSA regulations.
• Enforced security policies and protocols to maintain a safe environment throughout the airport facility.
• Alerted supervisors immediately when any suspicious persons or activities were observed.
• Monitored passenger flow to ensure that travelers were efficiently processed through the checkpoint.
• Investigated suspicious activity and reported findings to the appropriate authorities.
• Utilized metal detectors and pat-down techniques when necessary during security checks.
• Adhered strictly to established protocol while interacting with passengers during security checks.
• Operated X-ray machines and body scanners to detect prohibited items such as weapons, explosives, and drugs.
• Upheld strong customer service standards while completing screenings.