Summary
Overview
Work History
Skills
Languages
Additional Information
Timeline
Generic

Meir Wolf

IT Specialist /DevOps Jounior
TLV

Summary

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.

Overview

6
6
years of professional experience

Work History

System Administrator

GigaSpaces
05.2023 - Current
  • Oversaw IT department operations and training.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Assisted in the development of long-term strategies to grow the department and resources.
  • Created and terminated user's accounts from start to finish in business applications.
  • Proficiency in scripting languages such as Bash and Python,
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Experience with public cloud environments, with a focus on AWS
  • Understanding of basic networking concepts (switching, firewalls, subnetting, VPNs, LAN/WAN)
  • Analyze, monitor, and report on cloud usage and expenditures, identifying cost-saving opportunities, improving efficiency, and leading the development and maturation of the FinOps framework.
  • Knowledge in on-prem and cloud-secured access - VPN / Zero Trust / SASE / Proxy / Reverse Proxy / Firewall- a plus

IT Support Specialist

Prospera
02.2021 - 03.2023


  • Experience in supporting MacOS&Windows and linux
  • Experience with Okta/Other, SSO integrations, and configuring SaaS applications
  • Experience managing Google Workspace
  • Experience Working with jumpcloud and MDM and freshservice
  • Knowledge of SAAS applications
  • Cloud Services & Environments support
  • Managing and supporting laptops, smartphones, network appliances, and security

IT Technical Support Specialist

Telecode
09.2018 - 02.2022
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and [Type].
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Translated complex technical issues into digestible language for non-technical users.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Installed, configured and maintained computer systems and network connections.

Skills

    Technical issue analysis

WIN/MAC/LINUX

Desktop support

AzureAD

Office 365/GOGLE WORKSPACE

Ticket support system management

Okta/SAML

MDM

AWS/GCP/Azure

Scripting in Bash And Python

Terraform

Linux

Virtualization

FinOps

Languages

English
Hebrew

Additional Information

IDF (System Adminstartor of Idf)


2016-2018



Timeline

System Administrator

GigaSpaces
05.2023 - Current

IT Support Specialist

Prospera
02.2021 - 03.2023

IT Technical Support Specialist

Telecode
09.2018 - 02.2022

Similar Profiles

CREATE PROFILE
Meir WolfIT Specialist /DevOps Jounior