Summary
Overview
Work History
Education
Skills
Timeline
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Meilanie Antunez

Chicago

Summary

Dynamic E-Commerce Personal Shopper with a proven track record at Walmart and Jewel Osco, excelling in order processing efficiency and client relationship building. Recognized for enhancing customer satisfaction through attention to detail and exceptional communication skills. Committed to delivering quality service and excelling in fast-paced environments.

Overview

3
3
years of professional experience

Work History

E-Commerce Personal Shopper

Jewels Osco
07.2024 - Current
  • Increased repeat business with exceptional communication skills, addressing customer inquiries promptly and professionally.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Preserved patient safety by following safety protocols.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Wedding Installer

Flowers For Dreams
06.2022 - 09.2024
  • Laid out materials and system components to prepare for installation.
  • Operated tools and equipment according to safety standards.
  • Installed complete systems at new residential and business sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.

E-Commerce Personal Shopper

Walmart
01.2023 - 12.2023
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.

Education

Associates - Biology

Daley Community College
Chicago, IL

Curie High School
Chicago, IL
06.2023

Skills

  • Product knowledge expertise
  • Order processing efficiency
  • Client relationship building
  • Customer service
  • Planning and organization

Timeline

E-Commerce Personal Shopper

Jewels Osco
07.2024 - Current

E-Commerce Personal Shopper

Walmart
01.2023 - 12.2023

Wedding Installer

Flowers For Dreams
06.2022 - 09.2024

Associates - Biology

Daley Community College

Curie High School

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Meilanie Antunez