Meghan McGowan

Managed duties and responsibilities as a Corporal.

Coordinated movement of ground activity involving vehicles and aircraft.

Supervised immediate actions in crisis scenarios.

Led training sessions for incoming ground controllers.

Facilitate defensive driving instruction and manage exam processes.

Ensured accurate dissemination of weather updates.

Monitored flight progress of locally based aircraft.

• Contributed to organizational growth by actively training new supervisors.
• Assisted in the development of promotional strategies designed to attract new players while retaining existing clientele.
• Handled extensive financial transactions while ensuring adherence to FINTRAC guidelines.
• Facilitated resolution of customer disputes.

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

• Oversaw the entire new car sales process, ensuring a smooth and efficient customer experience from start to finish.
• Increased car sales by effectively demonstrating knowledge vehicle features and benefits to potential customers.

• Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
• Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
• Monitored game for potential security risk to protect operation and players.