Dynamic Lead Medical Assistant at AAIC with expertise in phlebotomy and patient education. Proven ability to train staff and enhance clinical workflows, ensuring compliance with HIPAA regulations. Skilled in triage assessments and conflict resolution, fostering a supportive environment for both patients and colleagues. Committed to delivering exceptional healthcare services.
Guided and supported new employees throughout orientation period.
Patient education and counseling
Effective written and oral communicator with 6 years of emergency services radio communication. Experience submitting reports through Microsoft office and other office operating systems such as EMR, Next Gen, and MediTech.