Detail-oriented Business Office Manager with expertise in financial management and electronic billing systems. Proven track record in overseeing operations and enhancing team collaboration to drive efficiency.
Overview
16
16
years of professional experience
Work History
Business Office Manager
Marshall Browning Hospital
Du Quoin
05.2018 - 04.2025
Managed daily operations of the business office for a 25 bed Critical Access Hospital.
Processed invoices, purchase orders and other related paperwork required for business operations.
Monitored accounts receivable, advising of delinquencies or other account irregularities.
Oversaw financial management, including budget preparation, analysis, and reporting.
Medical Biller
Southern Illinois Healthcare
Carbondale
01.2017 - 03.2018
Processed medical claims using electronic billing systems and software, specifically Meditech and Epic.
Resolved claim denials by gathering necessary documentation and evidence.
Submitted electronic claims to various insurance carriers.
Assistant to the COO
Peoples National Bank
Mt. Vernon
05.2011 - 07.2014
Facilitated onboarding processes for new team members within the organization.
Organized departmental records and files as requested by the COO.
Organized company-wide communication to ensure alignment on strategic initiatives.
Wireless Sales Associate
Alltel
Benton
02.2009 - 06.2011
Assisted customers with product selection and service inquiries.
Processed sales transactions accurately using point-of-sale systems.
Maintained inventory levels and organized merchandise displays effectively.