Megan Wilson
Minooka
Summary
Demonstrates a strong work ethic, effective communication, and hospitality skills. History of hands-on experience in child care and customer service environments.
Overview
5
5
years of professional experience
Work History
Server
Heroes West Sports Grill
Joliet
10.2022 - Current
- Facilitated guest seating and managed phone inquiries while hosting and processing to-go orders.
- Facilitated positive dining experiences by greeting guests, taking orders, and serving food and beverages.
- Operated POS terminals for order input, bill splitting, and processing cash or card payments.
- Communicated effectively with hosts, bussers, bartenders, and kitchen staff to enhance service.
- Executed opening and closing duties, including setting up or taking down dining areas, restocking supplies, and rolling silverware.
- Maintained cleanliness and organization of dining areas and service stations through side work.
Student Worker
Metcalf HILA
Normal
08.2025 - 12.2025
- Facilitated effective communication between students and teachers to enhance collaboration.
- Supported students during lunch and recess to create a positive environment.
- Clarified and enforced policies, rules, and safety regulations for student welfare.
After School Counselor
Normal Park District
Normal
08.2025 - 11.2025
- Facilitated effective communication among supervisors, counselors, and students.
- Ensured safety and supervision of program participants at all times.
- Maintained cleanliness and organization of program supplies and equipment.
- Enforced policies, rules, and safety regulations to promote a secure environment.
Camp Counselor
Special Recreation of Joliet and Channahon
Joliet
05.2025 - 07.2025
- Facilitated effective communication among supervisors, camp staff, participants, and families during daily programs.
- Ensured safety and supervision of camp participants during activities and field trips.
- Supervised assigned participants in day camp activities while fostering a supportive environment.
- Compiled daily reports for families detailing participant activities.
- Assisted participants with daily living skills to enhance independence.
- Maintained a clean, organized, and safe environment for all camp activities.
- Managed program supplies and equipment efficiently.
- Enforced policies and safety regulations to ensure compliance.
Server
Buffalo Wild Wings
Normal
10.2023 - 03.2024
- Greeted guests and managed food and drink orders to enhance service efficiency.
- Executed payment processing to ensure accurate transactions.
- Assisted guests by addressing various needs during dining experience.
- Maintained cleanliness through bussing tables, clearing plates, cleaning the restaurant, and organizing service stations.
- Operated dishwasher while ensuring orderly arrangement of dishes.
Crew Member
Cherry Bomb Sweets
Channahon
04.2021 - 03.2023
- Assisted customers in recommendations, prepared orders, and completed transactions.
- Maintained cleanliness of shop during shifts, conducting a thorough deep cleaning at end.
Education
Special Education LBS - Early Childhood Special Education Seal of Approval
Illinois State University
Normal, IL05.2027
High School -
Minooka Community High School
Minooka05.2023
Skills
- Collaborative teamwork
- Strong communication skills
- Customer hospitality
- Certified in CPR, First Aid, and AED
- DCFS mandated reporting certification
- Basset and food handler certification
Timeline
Student Worker
Metcalf HILA
08.2025 - 12.2025
After School Counselor
Normal Park District
08.2025 - 11.2025
Camp Counselor
Special Recreation of Joliet and Channahon
05.2025 - 07.2025
Server
Buffalo Wild Wings
10.2023 - 03.2024
Server
Heroes West Sports Grill
10.2022 - Current
Crew Member
Cherry Bomb Sweets
04.2021 - 03.2023
Special Education LBS - Early Childhood Special Education Seal of Approval
Illinois State University
High School -
Minooka Community High School