MEGAN SCHALUND
Wonder Lake
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and meet goals.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Guardian Life Insurance
08.2022 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Met customer call guidelines for service levels, handle time and productivity.
- Maintained up-to-date knowledge of product and service changes.
- Trained in new products to increase my knowledge and better support more customers.
REAL ESTATE AGENT
REAL PEOPLE REALTY
07.2021 - 06.2022
- Utilized training courses to build my skills and better market my business
- Used CRM system to keep track of all clients and potential clients.
SALESPERSON AND CASHIER
HIBBETT SPORTS
11.2020 - 04.2021
- Arranged merchandise for display to highlight new styles and enhance sales
- Sparked social conversations with customers to ensure a smooth shopping experience.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
BEVERAGE CART ATTENDANT
ROYAL MELBOURNE COUNTRY CLUB
07.2020 - 10.2021
- Stocked beverage cart fully to engage in rounds on golf course
- Greeted guests with friendliness and professionalism to build rapport
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
CASHIER
MENARDS
05.2019 - 08.2019
- Operated a cash register for cash, check and credit card with 100% accuracy
- Manned checkout for customer sales, averaging over 50 customers per day.
CASHIER
JEWEL-OSCO
01.2016 - 08.2017
- Worked closely with front-end staff to assist customers and train new team members
- Operated cash register for cash and credit card transactions with 100% accuracy.
Education
Bachelor of Science - Business Administration
University of Wisconsin - Platteville
05.2021
High School Diploma -
Woodstock North High School
05.2017
Skills
- Active Listening
- Time Management
- Highly Organized
- Problem Solving
- Building rapport
- Critical Thinking
Timeline
Customer Service Representative
Guardian Life Insurance
08.2022 - Current
REAL ESTATE AGENT
REAL PEOPLE REALTY
07.2021 - 06.2022
SALESPERSON AND CASHIER
HIBBETT SPORTS
11.2020 - 04.2021
BEVERAGE CART ATTENDANT
ROYAL MELBOURNE COUNTRY CLUB
07.2020 - 10.2021
CASHIER
MENARDS
05.2019 - 08.2019
CASHIER
JEWEL-OSCO
01.2016 - 08.2017
Bachelor of Science - Business Administration
University of Wisconsin - Platteville
High School Diploma -
Woodstock North High School
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