Megan Roberts
Tinley Park
Summary
Certified Phlebotomist with strong patient-facing experience, excellent communication skills, and the ability to work independently in fast-paced environments. Detail-oriented, organized, and committed to patient comfort and specimen accuracy.
Overview
13
13
years of professional experience
Work History
Bartender
Jojos Shake Bar
05.2023 - Current
- Prepared and served a variety of beverages in high-volume environment.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Engaged with customers to provide recommendations and ensure satisfaction.
- Operated POS system for efficient order processing and payments.
- Assisted in inventory management, ensuring stock levels met demand.
- Trained new staff on bar procedures and customer service standards.
Bartender & Classroom Facilitator
The Cheesecake Factory
06.2013 - 06.2022
- Trained new staff on cocktail preparation, customer service, and safety protocols.
- Managed inventory levels to ensure timely restocking of supplies and efficient operations.
- Monitored compliance with health and safety regulations to maintain a safe work environment.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Phlebotomy License -
Phlebotomy Training Specialist
Palos Heights, IL11.2025
Esthetician License -
Hair Professionals Career College
Palos Hills, IL01.2019
Associate of Science - Basic
Joliet Junior College
Joliet, IL05.2014
Skills
Phlebotomy & Specimen Collection
Patient Care & Communication
Organization & Time Management
Attention to Detail
Independent & Team-Based Work
Customer Service
Timeline
Bartender
Jojos Shake Bar
05.2023 - Current
Bartender & Classroom Facilitator
The Cheesecake Factory
06.2013 - 06.2022
Phlebotomy License -
Phlebotomy Training Specialist
Esthetician License -
Hair Professionals Career College
Associate of Science - Basic
Joliet Junior College