Megan Gutierrez
Chicago
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Education Leader (Leadership Development)
Paul Mitchell The School
Chicago
09.2009 - Current
- Developed and implemented training programs for staff, fostering a culture of exceptional service and engagement.
- Developed strategic partnerships with local businesses in order to provide added value for customers.
- Established clear goals for team members in regards to improving the overall guest experience.
- Collaborated with other departments to resolve guest issues quickly and efficiently.
- Assisted with creating promotional campaigns targeted towards boosting sales while maintaining high levels of customer satisfaction.
- Developed and implemented leadership training programs that enhanced staff performance and improved student engagement across the institution.
- Facilitated workshops and seminars focusing on effective communication and conflict resolution, fostering a collaborative educational environment.
- Led initiatives to align leadership development strategies with institutional goals, resulting in enhanced operational efficiency and staff retention.
- Mentored aspiring leaders through structured coaching sessions, contributing to their professional growth and confidence in leadership roles.
Training Manager
Jewel Osco
Chicago
02.2006 - 08.2009
- Collaborated with management to identify training needs, effectively aligning programs with organizational goals and employee development plans.
- Established strong relationships with department leaders to ensure training programs met specific operational needs, improving overall employee satisfaction and productivity.
- Organized and coordinated training sessions for new employees.
Education
Cosmetology Instructor - Instructor Program
Paul Mitchell The School
Chicago, IL 09.2009 - 02.2010
Cosmetology License - Cosmetology
Paul Mitchell The School
Chicago, IL 09.2008 - 08.2009
Skills
- Leadership development
- Training program design
- Staff performance enhancement
- Strategic partnership development
- Effective communication
- Employee onboarding
- Operational efficiency
- Coaching and mentoring
References
References available upon request.
Timeline
Education Leader (Leadership Development)
Paul Mitchell The School
09.2009 - Current
Cosmetology Instructor - Instructor Program
Paul Mitchell The School
09.2009 - 02.2010
Cosmetology License - Cosmetology
Paul Mitchell The School
09.2008 - 08.2009
Training Manager
Jewel Osco
02.2006 - 08.2009