Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Accomplishments
Timeline
StoreManager

Megan Foster

Savoy

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Motivated to achieve.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Commercial Services Sales Assistant

Midland States Bank
06.2024 - Current
  • Identified sales opportunities to increase the service quality and value to the customer.
  • Proactively built customer relationships to promote overall branch growth
  • Primary banker to open new accounts, including consumer, business, CDs, and IRAs, as well as closing real estate and non-real estate lending
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies

Universal Banker I and II

Midland States Bank
Champaign
01.2022 - 05.2024
  • Proactively built customer relationships to promote overall branch growth.
  • Identified sales opportunities to increase the service quality and value to the customer.
  • Opened new accounts for customers, including checking accounts, savings accounts, and certificates of deposit, as well as closed real estate and non-real estate secured lending.
  • Supported branch operations, ensuring compliance with all federal and state regulations, as well as bank policies.

Part-Time Customer Experience Manager

Michaels
Champaign
08.2019 - 12.2021
  • Actively coached cashiers to promote achieving rewards program sign-up goals.
  • Delegated tasks nightly to ensure a clean, welcoming store for the following day.
  • Conducted regular performance reviews with team members, fostering professional growth and development.
  • Analyzed customer feedback data to identify trends and areas for improvement.

Education

Bachelor of Fine Arts - Studio Art - 3D Emphasis

Eastern Illinois University
Charleston

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Product demonstrations
  • Cash handling
  • Telephone etiquette
  • Excellent communication
  • Eye for design and creativity
  • Technical concepts in visual design

Certification

Notary, renews in 2027

Hobbies and Interests

  • Translating ideas with yarn and/or clay to create usable objects and artwork.
  • Learning new programs for creating, such as Procreate and Photoshop, expanding problem solving skills by teaching myself through trial and error.
  • Reading books of various genres.
  • Staying fit and active to maintain a healthy lifestyle.

Accomplishments

  • Employee of the Month, Kohl's, 04/01/18
  • Employee of the Month, Michaels, 03/01/20
  • Employee of the Month, Michaels, 06/01/21

Timeline

Commercial Services Sales Assistant

Midland States Bank
06.2024 - Current

Universal Banker I and II

Midland States Bank
01.2022 - 05.2024

Part-Time Customer Experience Manager

Michaels
08.2019 - 12.2021

Bachelor of Fine Arts - Studio Art - 3D Emphasis

Eastern Illinois University
Megan Foster