Megan Davis
Earlville
Summary
Dedicated Office Assistant with over 15 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Epic and history achieving high data output. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Paraprofessional
Earlville CUSD 9
08.2023 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
CNAMedical Office Assistant/Front Office Assistant
OSF St. Paul Medical Center
01.2006 - 12.2018
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Monitored security to help maintain equipment, data and information safety.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Utilized office management software to record and track customer information.
- Maintained and updated office records, both digital and physical.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Assisted the physicians in rooming patients and providing reason for visit, vitals signs, and reviewed medication lists.
- Scheduled patients and checked them in out.
- Trained in Epic EMR system
Safety/HR
Starved Rock Wood Products
01.2014 - 12.2015
- Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Determined licensing eligibility by examining test results and comparing against established structures.
Customer Service Representative
Officemax
01.2005 - 12.2005
- Promptly responded to inquiries and requests from prospective customers.
- Tracked customer service cases and updated service software with customer information.
- Responded proactively and positively to rapid change.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
Social Work
Aurora University
Aurora, IL12-2025
Associate of Arts - Science/CNA/EMT/Nursing
Illinois Valley Community College
Oglesby, IL05-2024
General -
Mendota Township High School
Mendota, IL05.2005
Skills
- Self Starter
- Opening and Closing Procedures
- Office Management
- Creating Presentations and Proposals
- Documentation
- Update Records
- Data Recording
- Multi-Line Phone Proficiency
- Filing
- Organizing and Categorizing
- Social Media Knowledge
- Strong Interpersonal Skills
- Medical Records Management
- Technical Support
- Prioritizing Work
- Dedicated Team Player
- Front Office Management
- Patient Charting
- Materials Organization
- Basic Bookkeeping
- Medical Terminology
- Serve Customer Needs
- Classroom support
- Positive reinforcement
- Teacher assistance
- Student engagement
- Behavioral interventions
- Self-advocacy support
- Small group instruction
- Group and individual instruction
- Ethical practices
- Student supervision
Timeline
Paraprofessional
Earlville CUSD 9
08.2023 - Current
Safety/HR
Starved Rock Wood Products
01.2014 - 12.2015
CNAMedical Office Assistant/Front Office Assistant
OSF St. Paul Medical Center
01.2006 - 12.2018
Customer Service Representative
Officemax
01.2005 - 12.2005
Social Work
Aurora University
Associate of Arts - Science/CNA/EMT/Nursing
Illinois Valley Community College
General -
Mendota Township High School
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