Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Bunting

Joliet

Summary

Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environment. Excellent multi-tasker and team player. A polite Receptionist with a three-year background in a standard office setting. Knowledgeable about security, service and clerical requirements. Able to take on multiple simultaneous tasks with excellent time management abilities and a resourceful approach. Adept at preparing and maintaining files, greeting visitors and restocking supplies. Good communicator and planner with strong judgment and critical thinking abilities.

Overview

9
9
years of professional experience

Work History

Patient Care Specialist

Green Thumb Industries
09.2022 - 01.2025
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Enhanced patient satisfaction by providing timely and compassionate care.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Checked guests' photo identification for validity and age requirements.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.

Dispatcher/Assistant Office Manager

Lockwood Furnace Company
06.2019 - 09.2022
  • Greeted incoming customers and telephone calls in a professional manner and provided friendly, knowledgeable assistance
  • Maintained a clean reception area, including lounge and associated areas
  • Indexed, cataloged and stored physical records
  • Answered telephone inquiries from clients, vendors and the public
  • Composed and drafted all outgoing correspondence and reports for managers
  • Scanned physical files into digital records
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
  • Provide logistical support to Service Technicians and Installation crews
  • Receive check-in calls from Technicians and inform workers of the next job to respond to
  • Maintain dispatching board to ensure maximum efficiency for Technicians
  • Issue purchase orders, file warranties, issue repair and replacement estimates, along with generate work orders and invoicing
  • Prioritized and scheduled service to residential and commercial customers for both service and preventative maintenance

Sales Associate

DSW
06.2016 - 06.2019
  • Met incoming customers and provided immediate assistance
  • Retrieved alternate items and sizes on request
  • Listened to customer needs and preferences to provide accurate advice
  • Completed purchases with cash, credit and debit payment methods
  • Worked flexible schedule to accommodate changing customer levels
  • Answered incoming telephone calls with professional and knowledgeable responses
  • Provided expert product and service information

Education

High School Diploma -

Plainfield Central High School
Plainfield, IL
01.2017

Skills

  • Sales expertise, team player mentality, and accurate money handling
  • Outgoing personality, active listener, verbal/written communication, and time management ability
  • Excellent at bookkeeping, mail handling, sorting and labeling, and scheduling
  • Impeccable customer service, social skills and organizational skills
  • Multi-line phone proficiency, attention to detail and critical thinking skills
  • Experienced in Microsoft Office, Word and Excel, along with QuickBooks software's

Timeline

Patient Care Specialist

Green Thumb Industries
09.2022 - 01.2025

Dispatcher/Assistant Office Manager

Lockwood Furnace Company
06.2019 - 09.2022

Sales Associate

DSW
06.2016 - 06.2019

High School Diploma -

Plainfield Central High School
Megan Bunting