MEAGAN RUSSELL
Goreville
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
Medicenter Pharmacy Carterville
09.2008 - Current
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Reviewed workflows to improve, implement, communicate and maintain AR resolution process.
- Exceeded collection targets through a proactive approach to collecting overdue funds from clients while maintaining strong relationships.
- Safeguarded company assets by adhering to strict credit control policies, minimizing bad debt writeoffs.
Education
Shawnee Community College
Ullin, ILHigh School Diploma - undefined
Goreville High School
Goreville, IL05.2007
Skills
- Cleaning and Sanitizing
- Data Entry
- Customer Service
- Answering and Routing Calls
- Confidentiality Practices
- Problem-solving skills
- Team collaboration
- Payment posting
- Statement review
- Invoice processing
- Collections
- Customer relations
Timeline
Pharmacy Technician
Medicenter Pharmacy Carterville
09.2008 - Current
High School Diploma - undefined
Goreville High School
Shawnee Community College