Meagan Mountfort
Beecher
Summary
Possesses versatile skills in team-leading, independent problem-solving, and collaboration. Brings a strong commitment to quality and success. Recognized for adaptability, effective time management and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
08.2024 - Current
- Supervised daily operations to ensure smooth workflow and exceptional customer service.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Monitored inventory levels, placing orders to maintain stock availability.
- Managed cash handling procedures, maintaining accuracy in financial transactions.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Completed store opening and closing procedures
Mariano's
10.2021 - 05.2023
- Customarily assisted throughout the department to meet all production schedules ranging from baking cookies and breads, decorating both personalized cake orders and bulk cakes for the floor, packaging and organizing hundreds of baked goods, and stocking and reporting inventory on prepackaged goods
- Managed the popcorn and sweets shop independently while packaging and producing fresh goods throughout the day with keen attention to detail and time management
- Regularly worked with customers both in person and on the phone to make sure their orders, however small, met both the company and customers' needs
Food4less
10.2020 - 09.2021
- Trained in both bakery and deli
- 75+ one-on-one customer interactions daily providing them with excellent customer service, recommendations on products, accurate pricing, and samples of each item
- Multitasking customer service with packaging products, stocking items, and taking inventory
- Carefully followed food safety guidelines when handling deli meats, cheeses, and baked goods, preparing sandwiches and prepacked deli meats and cheeses items and cleaning all equipment
KFC/TACOBELL
02.2016 - 10.2020
- Processed 100+ customer transactions accurately and efficiently, ensuring a positive customer experience.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Trained new cashiers on register operations and both food and customer service standards.
- Proficient in both opening and closing procedures
Education
High School Diploma -
Crete-Monee Highschool
Crete, IL06-2017
Skills
- 10 years of customer service experience, Cashiering, Quality control, Customer satisfaction, Inventory management, Food safety compliance
Timeline
Shift Supervisor
Starbucks
08.2024 - Current
Mariano's
10.2021 - 05.2023
Food4less
10.2020 - 09.2021
KFC/TACOBELL
02.2016 - 10.2020
High School Diploma -
Crete-Monee Highschool