Friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
06.2024 - Current
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Learned special recipe items and seasonal offerings to best meet customer needs.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Packaged bagels, muffins and other food items for customer purchase.
Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Operated espresso machines and commercial coffee brewers to create beverages.
Maintained regular and consistent attendance and punctuality.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Barista/Cashier
Stans Donuts
05.2023 - 02.2024
Operated espresso machines and commercial coffee brewers to create beverages.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Maintained regular and consistent attendance and punctuality.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Helped management keep adequate supply on hand by notifying of shortages.
Hostess/To-Go Specialist
T.G.I Fridays
02.2022 - 06.2022
Created a welcoming environment for guests
Swiftly resolved guest issues
Responsible for accurate cash handling
Trained new hosts
Rang and executed delivery and to-go orders from start to finish