McKayla Kuznieski
New Lenox
Summary
Bachelor of Science in Kinesiology graduate from the University of Illinois Urbana-Champaign seeking an entry-level opportunity to gain hands-on experience in athletic training, sports medicine, rehabilitation, or a related healthcare setting. Strong leadership, customer service, and team management experience with a passion for helping individuals recover from injury, improve performance, and achieve their health goals. Eager to learn from experienced professionals while building a long-term career in sports medicine.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Server
JBD White Horse Inn
New Lenox, IL
08.2025 - Current
- Facilitated efficient service delivery while maintaining high standards of customer care in a bustling restaurant atmosphere.
- Executed management of multiple tables, prioritizing accuracy and efficiency while navigating fast-paced service demands.
- Handled customer inquiries and complaints effectively, contributing to a welcoming and enjoyable dining atmosphere.
Key Carrier / Apparel Lead
Dick’s Sporting Goods
Champaign, IL
11.2024 - 07.2025
- Coordinated team efforts and optimized visual merchandising strategies to achieve sales and presentation objectives in apparel department.
- Managed critical carrier functions, ensuring efficient store operations and effective resolution of customer escalations.
- Engaged with leadership to formulate staffing plans and distribute tasks, facilitating the successful execution of brand initiatives and events across the store.
Apparel Lead
Dick’s Sporting Goods
Bradley, IL
09.2022 - 08.2023
- Achieved successful management of apparel department through effective team coaching and development. Drove impactful execution of merchandising and sales strategies to enhance overall performance.
- Facilitated alignment of visual presentation standards with company goals while adapting to regional customer tastes.
- Analyzed departmental processes to identify inefficiencies and implemented team-driven solutions to elevate service standards and operational effectiveness.
Apparel Sales Associate
Dick’s Sporting Goods
Champaign, IL
08.2020 - 09.2022
- Facilitated athlete-first customer service across three distinct locations, effectively adjusting to unique team configurations and store demands.
- Coordinated floor set implementations, stockroom organization, and seasonal transitions to optimize visual merchandising efforts.
- Cultivated a strong team environment by guiding new associates and promoting collaboration among departments.
Concessions Technology & Operations Coordinator
Levy Restaurants, Chicagoland Speedway
Joliet, IL
03.2018 - 03.2020
- Managed the programming and upkeep of point-of-sale iPads and digital menu boards across multiple concession stands, ensuring precise functionality and readiness for events.
- Engaged with stand leads to ensure comprehensive stocking and equipment setup, facilitating seamless operations during race days and special events.
- Managed comprehensive inventory counts and cash office reconciliations following events, reinforcing accuracy in financial documentation and product accountability.
- Coordinated immediate responses to tech and supply disruptions, supporting uninterrupted operational flow.
Education
Bachelor’s of Science - Kinesiology
University of Illinois Urbana-Champaign
Champaign, IL05.2025
Associates of Arts - Exercise Science
Kankakee Community College
Kankakee, IL05.2023
Skills
- Operational leadership
- Cash flow management
- Ownership of tasks
- Computer literacy
- Logical evaluation
- Customer engagement
- Exceptional customer service
- Strong work ethic
Certification
- First Aid/CPR Certified
Timeline
Server
JBD White Horse Inn
08.2025 - Current
Key Carrier / Apparel Lead
Dick’s Sporting Goods
11.2024 - 07.2025
Apparel Lead
Dick’s Sporting Goods
09.2022 - 08.2023
Apparel Sales Associate
Dick’s Sporting Goods
08.2020 - 09.2022
Concessions Technology & Operations Coordinator
Levy Restaurants, Chicagoland Speedway
03.2018 - 03.2020
Bachelor’s of Science - Kinesiology
University of Illinois Urbana-Champaign
Associates of Arts - Exercise Science
Kankakee Community College
AWARDS
Academic All American, Presidents’s List, Honors