Summary
Overview
Work History
Education
Skills
Timeline
Generic

MAYRIN MURILLO

Chicago

Summary

Accomplished professional with a track record of enhancing front desk operations and customer satisfaction at McGrath Acura of Downtown Chicago. Expert in telephone etiquette and problem-solving, achieving streamlined communication and increased efficiency. Skilled in Microsoft Office and maintaining a professional demeanor, consistently delivering positive first impressions and resolving customer issues effectively.

Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Receptionist

Mcgrath Acura Of Downtown Chicago
01.2025 - 03.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.

Cashier

Toyota
08.2023 - 08.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Associates - Liberal Arts

Loyola University of Chicago
Chicago, IL
12-2025

High School Diploma -

Chicago Academy High School
Chicago
06-2022

Skills

  • Telephone skills
  • Greeting and seating clients
  • Data inputting
  • Multi-line telephone operation
  • Professional demeanor
  • Spreadsheet tracking
  • Front desk operations
  • Phone etiquette
  • Calm demeanor
  • Recordkeeping and bookkeeping
  • Positive and professional
  • Reception desk management
  • Problem-solving
  • Call answering and routing
  • Payment processing
  • Microsoft office

Timeline

Receptionist

Mcgrath Acura Of Downtown Chicago
01.2025 - 03.2025

Cashier

Toyota
08.2023 - 08.2024

Associates - Liberal Arts

Loyola University of Chicago

High School Diploma -

Chicago Academy High School
MAYRIN MURILLO