Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mayrany Acuna

Student Nurse
Bolingbrook

Summary

Dynamic professional with extensive experience in customer relations at Milan Laser Hair Removal, excelling in data entry and effective communication. Proven track record of enhancing guest satisfaction and fostering positive relationships, contributing to increased client retention and memorable experiences. Highly organized with exceptional time management skills, ensuring efficient office operations.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

3
3
years of professional experience
1
1
Certification
2
2
Languages

Work History

Receptionist

Milan Laser Hair Removal
06.2023 - 12.2025
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.

Guest Associate

Victoria Secret
10.2022 - 05.2023
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Managed front desk operations during busy periods, effectively prioritizing tasks without sacrificing attention to detail or customer care quality.
  • Contributed to an increase in return guests by cultivating positive relationships and ensuring memorable experiences.
  • Collaborated with colleagues to maintain a smooth workflow and uphold high levels of guest service excellence consistently.
  • Developed strategies for encouraging positive online reviews from satisfied customers which led to increased bookings.

Education

Bachelor of Science - Nursing

Aurora University
12-2026

High School Diploma -

Downer's Grove South
Downers Grove, United States
05-2022

Skills

Data entry

Telephone skills

File management

Office management

Scheduling

Customer/Client relations

Time management

Verbal and written communication

Appointment scheduling

Organization skills

Scheduling appointments

Schedule management

Certification

Basic Life Support

Timeline

Basic Life Support

10-2024

Receptionist

Milan Laser Hair Removal
06.2023 - 12.2025

Guest Associate

Victoria Secret
10.2022 - 05.2023

Bachelor of Science - Nursing

Aurora University

High School Diploma -

Downer's Grove South

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Mayrany AcunaStudent Nurse